Aimee Vazquez
Valencia
Summary
Dynamic professional with experience as a Union Laborer at Ocean Park Mechanical, excelling in demolition techniques and site maintenance. Proven ability to train and mentor team members while fostering strong customer relationships as a Customer Service Lead at Golden Hippo. Skilled in parts ordering and committed to delivering exceptional service.
Overview
9
9
years of professional experience
Work History
Union Laborer
Ocean Park Mechanical
Burbank
02.2023 - Current
- Maintained neatness by sweeping up dust and debris around construction sites.
- Gained independent working skills and guided and mentored less experienced team members.
- Performed various demolition activities such as tearing out walls, floors, ceilings.
- Ordered parts needed for the project.
Customer Service Lead
Golden Hippo
Chatsworth
08.2016 - 02.2023
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Contacted customers about potential service upgrades, new services and account changes.
- Trained new team members on proper service methods and evaluated service delivery using quality assurance program.
- Developed strong customer relationships to encourage repeat business.
Education
High School Diploma -
Canoga Park High School
Canoga Park, CA06-2015
Plumbing and welding -
A&J Training
El Monte, CASkills
- Demolition techniques
- Site maintenance
- Parts ordering
- Construction safety
- Equipment operation
- Customer service
Timeline
Union Laborer
Ocean Park Mechanical
02.2023 - Current
Customer Service Lead
Golden Hippo
08.2016 - 02.2023
High School Diploma -
Canoga Park High School
Plumbing and welding -
A&J Training