Accomplished and results-focused business operations professional with extensive experience in operations, quality assurance, strategic planning, budgeting, business and objective achievement. Proven and stellar record in managing successful initiatives associated with operations. Adept at devising and executing innovative operating strategies aimed at increasing productivity, profitability and operational efficiency. Experienced in mentoring and leading teams to go above-and-beyond in delivery of exceptional service. Collaborative communicator, focused on building relationships and synergy across business lines to drive positive change.
Responsible for on-boarding and vetting new publisher and publisher inventory by ensuring that supply is legitimate and contained no fraud. Ran opportunity analysis to assess revenue potential and ensure minimum threshold requirements were met. Researched, analyzed and presented findings on new types of inventory, minimum geographical thresholds, content and potential legal restrictions in emerging markets. Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Administered all facets of registration processes within the ad operations department. Optimized operational procedures of organization through collaboration of external business partners. Maintained clean & fraud-free exchange by effectively overseeing internal Ad Tech system controls. Managed all applications for administrations and acquisitions in close collaboration with internal stakeholders. Collaborated with legal and policy departments to ensure compliance with regulatory standards. Developed and presented monthly and annual Q4 strategy plans to optimize inventory management processes. Delivered quality commercial and strategic support to internal teams for achieving desired revenue targets. Trained and coached new team members, while creating, devising and executing robust policies and controls to safeguard all risks and integrations.
Mitigated potential risk by effectively utilizing internal systematic processes. Organized media ad campaigns and managed video ad operations. Facilitated quality control tools by using Express VPN, code testing in Google Video Suite Inspector, and code editing in HTML format. Liaised within the department and other teams by using tools such as JIRA, Confluence and Slack. Utilized DOMO and Tableau to generate, interpret and disseminate activity reports.
Responsible for oversight of ad content to meet specifications and requirement checks as well as managing daily media ad trafficking approval and rejections. Assessed multiple ad formats and content measures to audit against advertising violations. Surpassed client and company expectations by partnering with quality control department aimed at ensuring all priority campaigns are displaying quality content. Attained all daily targets with flexible overtime coverages and appropriate scheduling.