Mentor, Emerging Hospitality Professionals — San Diego State University (SDSU)
References available upon request
Aimee Gonzalez
San Diego
Summary
Achieved significant improvements in guest experience and profitability by effectively managing multi-million-dollar restaurant operations.
Drove P&L performance, implemented labor controls, and upheld service standards.
Elevated team performance and service quality through strategic training programs, and collaborative based decisions making, resulting in consistently exceptional guest experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant General Manager
The Brigantine Restaurants, Inc.
San Diego, CA
01.2018 - Current
- Lead FOH and supervise BOH for an $8.0M venue, managing floor, bar, and private dining with up to 70 staff per shift. Own labor and service standards to elevate guest satisfaction and profitability, recruit and develop teams, ensure compliance, and deliver smooth execution of premium events.
Education
Certificate - Forensic Technology
Grossmont College
El Cajon, CASkills
- Staff development
- Food safety and sanitation
- Training and development background
- Customer retention
Certification
Food Protection Manager (ServSafe) ; Responsible Beverage Service
Interests
Timeline
Assistant General Manager
The Brigantine Restaurants, Inc.
01.2018 - Current
Certificate - Forensic Technology
Grossmont College