Dynamic Quality Assurance Manager with a proven track record at Excelligence Learning Corporation, driving continuous improvement and regulatory compliance. Expert in risk analysis and mitigation, I led cross-functional teams to enhance QA processes, significantly reducing onboarding turnaround. Adept at fostering collaboration and cultivating a quality-centric culture, ensuring product integrity and safety.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Quality Assurance Manager
Excelligence Learning Corporation
01.2009 - Current
Prevented costly recalls by proactively addressing potential risks before they escalate into larger issues.
Collaborated with product development teams to integrate quality assurance principles early in design phase.
Collaborated with technical teams to develop, beta-test and enhance QA platform resulting in automated annual testing, increased efficiency and reduction of errors.
Led cross-functional teams to identify QA process improvements, reducing turnaround in onboarding workflows.
Conducted regular product assessments, identifying risks in foreseeable use/abuse and mitigate potential safety issues.
Oversaw compliance to state and federal regulations, ensuring adherence across all operational levels.
Trained and mentored quality assurance staff, fostering a culture of continuous improvement within the team.
Trained multiple departments on quality assurance process and principles, fostering a culture of accountability and product integrity.
Spearheaded root cause analysis efforts following quality failures, implementing corrective actions to prevent recurrence.
Cultivated quality-centric mindset by regularly attending safety and compliance webinars to keep up-to-date with regulations and safety standards.
Championed state reporting initiative to meet requirements for the removal/reduction of harmful chemicals used in materials/production.
Integrated Compliance Program across Excelligence by aligning comprehensive QA processes and procedures.
Facilitated periodic communication between divisions regarding quality issues, regulation changes and fostering collaboration towards shared goals.
Managed supplier and lab relationships, enforcing strict standards to preserve product integrity and minimize failures.
Education
Salinas High School
Salinas, CA
01-2000
Skills
Continuous improvement
Quality assurance management
Quality testing
Attention to detail
Data analysis
Project management
Risk analysis and mitigation
Regulatory compliance
Product testing
Quality standards determination
Quality assurance guidance
Product Inspections
Team collaboration
Critical thinking
Specification review
Test management
Test planning
Process documentation
Certification
ESI International - Managing IT Projects, Project Leadership, Management and Communications, IT Risk Management, Quality for Project Managers and Requirements Management.