Aimee Gallo
Edmonton,AB
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Detail-oriented team player with strong organizational skills. Skilled at remaining calm under pressure, completing cash register transactions, and delivering exceptional customer service.
Exceptional Nanny with experience supporting the daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers, and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions.
Overview
12
12
years of professional experience
Work History
Early Childhood Educator - Level 1
Hopscotch Early Learning & Child Care
07.2023 - Current
- Supported Room Leader with all lessons and activities for each day.
- Enhanced student learning by incorporating hands-on activities and real-world examples in lesson plans.
- Boosted children's social skills development through group projects and collaborative games.
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Promoted physical health by incorporating movement breaks and outdoor play opportunities into each day's schedule.
- Fostered creativity in classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Monitored classroom to verify safe and secure environment.
- Diapered children and followed all sanitization practices after each child.
- Prepared children for naps.
Lunch Supervisor
Windsor Park Elementary School
09.2022 - Current
- Communicated lunchroom rules and processes to students and staff to provide information and direction, supporting safe, timely mealtime experience.
- Encouraged students to stay on task of eating meals by reminding students to remain seated and use inside voices.
- Directed scheduled movement of groups to and from playground, lunchroom, and classrooms.
- Monitor children while they are outside for recess, ensuring their safety and well-being, and encouraging physical activities and play while in schoolyard and playground.
- Intervened during behavioral incidents, accidents, and potential emergencies to minimize lunchroom disruptions.
- Take attendance to ensure all students are accounted for.
- Cleaned and sanitized surfaces.
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
Nanny
Private Employers
10.2016 - 10.2023
- Nanny for few different families after high school. I am currently working with a family that I have been with for 5 years.
- The children that I have worked with were of varying ages, from 3 months to 10 years old, including some kids with special needs like cerebral palsy, FAS, OCD, ADHD and autism
- Some of the daily duties (aside from playing and attending to the children) are/were:
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with light housekeeping duties.
- Established and maintained safe play environment for children.
- Prepared meals and snacks for children based on dietary guidelines.
- Transported children to and from school, and extra-curricular activities using personal or family vehicle.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Engaged with children on individual basis to build positive relationships.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Played games, worked on puzzles, and read books to young children.
- Helped children complete homework assignments.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Receptionist
Titan Flooring
04.2019 - 10.2019
- Greeting clients
- Performing transactions and printing invoices
- Answered phone promptly and directed incoming calls to correct offices; taking messages as needed.
- Collected and distributed messages to team members and managers to support open communication and high customer service (telephone messages and emails).
- Maintained confidentiality of information regarding clients and company.
- Organized, maintained and updated information in computer databases, including signing out samples for clients (JobRunner program).
- Shredding documents when needed
- Communicated with clients, and updated client records.
Respite Worker
Children's Autism Services
07.2019 - 08.2019
- Spent time with children either in their homes or at the centre
- Coordinated with scheduling team to set and schedule daily and weekly care hours for client caseload.
- Assisting with feeding or ensuring they eat their snacks, breakfast and/or lunch when needed
- Supervised, as well as, played the children while they play outside in their yard, or out on the playground at the centre
- Playing with them could include: training their fine-motor skills with coloring, games and toys, as well as singing and dancing with them, or playing games in the gym.
- Monitored clients' overall health and well-being and noted significant changes.
Key Holder/Sales Associate
Flip Flop Shop
04.2015 - 02.2016
- Cashier
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Unloaded and organized new stock and scanned into system
- Streamlined opening and closing procedures as integral member of store staff.
- Implemented loss prevention strategies to minimize store shrinkage.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Oversaw store operations by counting cash drawers, reviewing equipment management, etc.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Sales Associate/Cashier
Toys R Us
10.2014 - 12.2014
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Contributed to team objectives in fast-paced environment.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Cleaned bathrooms
Courtesy Clerk
Sobeys
09.2011 - 12.2011
- Gathered carts from the parking lot
- Ensured the products on the shelves were kept in an organized and neat condition
- Maintained store cleanliness by ensuring the bathrooms were cleaned, the store was swept and the garbage was taken out.
- Managed timely and effective replacement of damaged or missing products.
- Delivered exceptional customer service to every customer by providing knowledge of products and services and creating welcoming, positive experiences.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Delivered prompt service to prioritize customer needs.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Returned unwanted items to correct store locations
Education
High School Diploma -
Blessed Oscar Romero Catholic High School
Edmonton, AB06.2016
Bachelor of Education - Elementary Education
University of Alberta
Edmonton, AB04.2026
Skills
- Judgment and Decision-Making
- Process Payments
- Verbal and Written Communication
- Managing Customer Needs
- Conflict Resolution
- Critical Thinking
- Cash Handling Accuracy
- CPR & First Aid Certified
- Prepare Nutritious Foods
- Homework Support and Assistance
- Parent Interaction
Volunteering
- Michael A. Kostek Elementary School: Volunteered in Kindergarten and Grade 4. Assisted students with assigned work within the classroom, graded homework, projects, and tests, checked agendas, and observed assessments. (Sept. 2023-Current)
Affiliations
- CPR trained and certified since December of 2017 (renewed July 31, 2023)
Timeline
Early Childhood Educator - Level 1
Hopscotch Early Learning & Child Care
07.2023 - Current
Lunch Supervisor
Windsor Park Elementary School
09.2022 - Current
Respite Worker
Children's Autism Services
07.2019 - 08.2019
Receptionist
Titan Flooring
04.2019 - 10.2019
Nanny
Private Employers
10.2016 - 10.2023
Key Holder/Sales Associate
Flip Flop Shop
04.2015 - 02.2016
Sales Associate/Cashier
Toys R Us
10.2014 - 12.2014
Courtesy Clerk
Sobeys
09.2011 - 12.2011
High School Diploma -
Blessed Oscar Romero Catholic High School
Bachelor of Education - Elementary Education
University of Alberta
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