Aime Mbabu Songa
Ottawa,Canada
Summary
Motivated and detail-oriented individual with a background in electrical engineering, hands-on experience in installations and cabling, and a strong customer service foundation from retail sales. Seeking a role where I can apply my technical skills, problem-solving abilities, and customer-focused approach to contribute effectively to organizational success.
Overview
6
6
years of professional experience
Work History
Sales Associate
Eben Ezer shop
Kinshasa, DRC
02.2020 - 11.2024
- Greeted customers, assist with product inquiries, and ensured excellent service
- Promoted and sold clothing products to achieve sales targets
- Restocked shelves and maintained organized displays
- Processed payments and handled basic inventory tasks
Sales associate
La galerie Bisous Bisous
Kinshasa, DRC
08.2019 - 01.2020
- Welcomed customers warmly and assisted them in selecting unique fabric items
- Promoted featured products to meet sales goals
- Ensured displays are attractive and shelves are well-stocked
- Processed payments efficiently while providing excellent customer service
Cybercafé attendant
Cybercafé de l'ipn
Kinshasa, DRC
07.2018 - 06.2019
- Assisted customers with computer use, internet access, and basic troubleshooting
- Managed printing, scanning, and other services provided by the cybercafé
- Ensured the workspace was clean, organized, and equipment is functioning properly
- Handled payments and maintained accurate service records
Education
High School Diploma -
C.S Saint Charlotte
ON, Canada01.2019
Skills
- Professionalism
- Team Collaboration
- Critical Thinking and Problem-Solving
- Organizational
- Knowledge of electrical installation & cabling
- Excellent Communication and Interpersonal Skills
- Strong Knowledge on Microsoft Office (Excel, Word, PowerPoint)
Timeline
Sales Associate
Eben Ezer shop
02.2020 - 11.2024
Sales associate
La galerie Bisous Bisous
08.2019 - 01.2020
Cybercafé attendant
Cybercafé de l'ipn
07.2018 - 06.2019
High School Diploma -
C.S Saint Charlotte
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