Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ailyn Soto

Lodi

Summary

Dynamic professional with a strong work ethic and integrity, experienced as a Food Manager at Jesus Gonzalez. Proven track record in enhancing customer satisfaction through effective food safety protocols and reducing waste. Skilled in customer service and complex problem-solving, consistently delivering quality results while fostering team collaboration.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

3
3
years of professional experience

Work History

Cashier

Victor Fong
11.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Food Manager

Jesus Gonzalez
02.2025 - 07.2025
  • Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
  • Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
  • Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
  • Negotiated vendor contracts for better pricing options on ingredients while not compromising on quality or freshness of products used in our dishes.

Education

High School Diploma -

Visions in Education
Sacramento, CA

No Degree - Ultrasound Technician

San Joaquin Delta College
Stockton, CA
08-2027

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Complex Problem-solving
  • Goal setting
  • Clear communication

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Food Manager

Jesus Gonzalez
02.2025 - 07.2025

Cashier

Victor Fong
11.2022 - Current

High School Diploma -

Visions in Education

No Degree - Ultrasound Technician

San Joaquin Delta College

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Ailyn Soto