Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aileen Motolinia

Los Angeles

Summary

Motivated student seeking part-time employment with flexible weekend, evening, and morning shifts. Experienced in high-pressure environments, adapting quickly to challenges while enhancing brand reputation. Committed to delivering exceptional customer service and improving customer satisfaction through strong interpersonal skills. Effective time management and organizational skills meet diverse organizational needs.

Overview

1
1
year of professional experience

Work History

Ice Cream Server

Bob's Freeze
Los Angeles
04.2024 - Current
  • Maintained cleanliness of food preparation surfaces, utensils, and equipment per safety regulations.
  • Restocked supplies of napkins, straws, and spoons as required.
  • Executed opening duties, including setup and preparation of workstations.
  • Served soft serve ice cream into dishes or cones for customer orders.
  • Processed customer complaints while maintaining professionalism and a friendly demeanor.
  • Delivered exceptional customer service through engaging interactions with guests.
  • Operated cash register to accurately collect payments from customers.
  • Organized toppings, syrups, and ingredients in the work area for efficiency.

Education

High School Diploma -

John Marshall Senior High School
Los Angeles, CA
06-2023

Some College (No Degree) - Business Administration And Management

Glendale Community College
Glendale, CA

Skills

  • Customer service and support
  • Workstation organization
  • Team collaboration
  • Self-direction
  • Inventory management
  • Customer relationship management
  • Food safety compliance

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Ice Cream Server

Bob's Freeze
04.2024 - Current

High School Diploma -

John Marshall Senior High School

Some College (No Degree) - Business Administration And Management

Glendale Community College

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Aileen Motolinia