Summary
Overview
Work History
Education
References
Timeline
Generic

Aileen Caballero Valdez

Newmarket

Summary

To obtain a position that will enable me to utilize my strong organizational skills, education and to make a positive contribution of the clinic.

Overview

22
22
years of professional experience

Work History

Business Owner

OnPoint Medical Billing Services
09.2023 - Current

Administrative Assistant – Medical Oncology & Haematology

Stronach Regional Cancer Centre
07.2022 - Current
  • Prepare agendas, managing communications and materials, and following-up on outstanding action items
  • Coordinate meetings and prepare high quality concise minutes
  • Coordinate meetings with drug representative and arranging educational events with the physicians and staff
  • Manages physician’s call schedule and administrative calendar
  • Assist with office functions like supplies ordering, faxing, scanning
  • Assist patients with disability forms and letter
  • Special projects as required.

Office Manager

Maple Kidz Ciinic
09.2018 - 07.2022
  • Prepare physician schedules and ensure appropriate coverage during physician absence while continuously monitoring that reception staff is implementing the schedules
  • Maintain schedules for nurses and reception staff as well as track absences, vacation days, and sick leaves
  • Ensure office supplies, medical supplies, and equipment are stocked and in proper working order on a weekly basis
  • OHIP/Third Party Billings
  • Accounting
  • Payroll management
  • Budgeting
  • Closing of monthly accounts and bank reconciliation by the 15th of the following month
  • Reconciliation of credit card expenses
  • Timely payment to suppliers.

Administrative Assistant to Dr. Claire Jones

Mount Sinai Fertility – Vaughan site
06.2015 - 09.2018
  • Provide all reception and clerical support for physician
  • Responsible for patient registration, appointment booking, and maintaining of Patient Data Base
  • Responsible for physician billing: input OHIP and non-OHIP claims
  • Co-ordinate O.R
  • Bookings for patients as well as Short-Stay and EOPS
  • Assists in co-ordination of division OR days for IVF physicians
  • Compile and forward all receipts, bills & financial statements to bookkeeper bi-monthly
  • Submit invoice for IVF sessional billing bi-monthly
  • Plays an active and supportive role in regards to physician’s academic role and provides academic support services such as data entry to WebCV to track teaching and research activities.

Team Coordinator: Referrals Team

Medcan Health Management
01.2010 - 06.2015
  • Provide support for the referral team and the patient support centre
  • Generate meeting agenda and meeting minutes
  • Communicate and track meeting action items
  • Organize and schedule specialty referrals for clients
  • Work with specialty physician's office to ensure timely appointments for the clients
  • Respond to all client inquiries/complaints via email and phone calls
  • Coordinate with internal teams in the Patient Support Centre
  • Assist with office functions like chart pulls, faxing, scanning
  • Answer team multi-switchboard line.

Medical Secretary/Administrative Assistant

Dr. Suzanne Wong (OB GYN - Medical Director OB Department)
01.2009 - 01.2010
  • Provided overall support for Physician and office operations
  • Performed clerical duties such as booking appointments, faxing, receiving lab/diagnostic results
  • Maintained appointment books for patients and updating physician schedules
  • Prepared exam and treatment rooms with necessary instruments
  • Prepared and maintained supplies and equipment for treatments, including sterilization
  • Assisted with scheduling of tests and treatments
  • Screened telephone calls for referral to physician
  • Performed medical transcription, composition and dictation
  • Performed Medical billing and claims.

Unit Clerk

Scarborough Hospital - Birchmount Campus
01.2008 - 01.2010
  • Provided support to patients and patient care staff
  • Transcribed doctors' orders into computer systems and paper files
  • Scheduled diagnostic tests, diagnostic procedures and treatments for patients
  • Managed patient charts including admission, transfer and discharge
  • Responsible for change in-patient or unit needs and flow
  • Assisted regulated staff and performing various housekeeping duties
  • Knowledge of Meditech System, Microsoft Office Programs.

Medical Secretary / Phlebotomist

Birchmount Bonis Medical Office
05.2007 - 01.2009
  • Performed secretarial/clerical duties
  • Responded to incoming telephone calls, screening calls, taking and relaying messages and providing information
  • Provided support for the physician
  • Scheduled diagnostic tests, diagnostic procedures and treatments for patients
  • Ordered and restocked office and clinical supplies
  • Obtained blood specimens by performing venipunctures and fingersticks
  • Performed Medical billings and claims.

Department Head / Cashier / Customer Service Associate

The Shoe Company
07.2002 - 05.2007
  • Provided excellent customer service
  • Handled customer complaints in a professional manner
  • Operated cash register and manage drawer
  • Cleaned display cases, shelves, and aisles
  • Took inventory to identify items to be reordered or replenished
  • Assisted in setting up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

Education

Completed High School -

Senator O'Connor College School

Leadership for Healthcare Management -

Michener Institute - Toronto
09.2024

Completed Medical Laboratory Technician program -

Centennial College
05.2007

References

Available upon request

Timeline

Business Owner

OnPoint Medical Billing Services
09.2023 - Current

Administrative Assistant – Medical Oncology & Haematology

Stronach Regional Cancer Centre
07.2022 - Current

Office Manager

Maple Kidz Ciinic
09.2018 - 07.2022

Administrative Assistant to Dr. Claire Jones

Mount Sinai Fertility – Vaughan site
06.2015 - 09.2018

Team Coordinator: Referrals Team

Medcan Health Management
01.2010 - 06.2015

Medical Secretary/Administrative Assistant

Dr. Suzanne Wong (OB GYN - Medical Director OB Department)
01.2009 - 01.2010

Unit Clerk

Scarborough Hospital - Birchmount Campus
01.2008 - 01.2010

Medical Secretary / Phlebotomist

Birchmount Bonis Medical Office
05.2007 - 01.2009

Department Head / Cashier / Customer Service Associate

The Shoe Company
07.2002 - 05.2007

Completed High School -

Senator O'Connor College School

Leadership for Healthcare Management -

Michener Institute - Toronto

Completed Medical Laboratory Technician program -

Centennial College
Aileen Caballero Valdez