
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
• Handled customer feedback and resolved complaints to improve guest satisfaction.
Customer service
Currently working as a Customer Service Agent with Flair Airlines at Edmonton International Airport and as a Store
Supervisor with SSP Canada at YEG Airport
Experienced in assisting customers, resolving concerns, supervising teams, maintaining service standards, and working in fast-paced environments Strong communication, leadership, problem-solving, and
organizational skills Committed to providing excellent customer experiences and ensuring customer satisfaction