Ailan Gebremikcael
Calgary,AB
Summary
Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.
Overview
9
9
years of professional experience
Work History
Healthcare Aid
Longevity Home Care
11.2023 - 07.2024
- Delivered compassionate care and clear communication in handling issues of death and dying.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Employed mobility devices and Type equipment to lift patients from chairs to beds, following safety procedures to avoid injuries.
Healthcare Aid
Rocmuara Nursing Home
06.2020 - 08.2023
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Customer Service Representative
Ranan Nursing Homes
01.2016 - 03.2019
- Responded to customer requests for products, services, and company information.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Processed customer service orders promptly to increase customer satisfaction.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
Education
Bachelor Clinical Nursing - Nrsing
Omega College
Ethiopian 02.2007
Skills
- Patient-focused care
Languages
English
Professional Working
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Work-life balanceFlexible work hoursTimeline
Healthcare Aid
Longevity Home Care
11.2023 - 07.2024
Healthcare Aid
Rocmuara Nursing Home
06.2020 - 08.2023
Customer Service Representative
Ranan Nursing Homes
01.2016 - 03.2019
Bachelor Clinical Nursing - Nrsing
Omega College
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