AIELYN FORTES
Vancouver,Canada
Summary
Detail-oriented professional with extensive experience in health code compliance and customer service at Point Grey Private Hospital. Demonstrated expertise in effective inventory management and adherence to sanitation standards. Strong communication skills and collaborative approach enhance patient care and operational efficiency in high-pressure settings.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Dietary Aide
Point Grey Private Hospital
Vancouver, Canada
07.2024 - Current
- Applied hygiene and safety protocols related to healthcare standards.
- Followed detailed diet orders with precision and accuracy.
- Assisted patients compassionately and supported healthcare staff.
- Maintained organized and compliant workstations.
Barista / Food Service Associate
Starbucks (Safeway Arbutus)
Vancouver, Canada
12.2023 - Current
- Prepared customized items accurately in fast-paced settings.
- Managed inventory, restocking, and product rotation.
- Delivered friendly customer service and resolved inquiries efficiently.
- Maintained strict sanitation and food safety standards.
Environmental Management Specialist
Local Government Unit of Calamba City
Calamba City, Philippines
12.2010 - 08.2024
- Coordinated environmental programs and communicated clearly with diverse groups.
- Strengthened organization, planning, and stakeholder engagement skills.
- Developed policy recommendations for community development initiatives.
- Coordinated public meetings to gather community input and address concerns.
- Analyzed local government operations to enhance service delivery efficiency.
- Collaborated with department heads to streamline administrative processes.
- Managed project documentation ensuring compliance with regulations and standards.
Education
Pharmacy Assistant Certificate -
Excel Career College
Vancouver, BC01.2025
Post-Degree Diploma - Business & Project Management
Vancouver Community College
Vancouver, BC01.2025
Bachelor of Science - Forestry
University of The Philippines
Los Baños, Laguna04-2004
Skills
- Basic knowledge of Kroll pharmacy software
- Decision-making
- Health code compliance
- Prescription processing support
- Inventory management and stock rotation
- Customer service and patient assistance
- Accuracy and fast data entry
- Blister packaging support
- Sanitation and infection control
- Team collaboration
- Organization and multitasking
- Time management
- Sanitation practices
- Nutritional guidance
- Food safety
- Point of sale (POS) system operations
- Effective communication
- Detail-oriented
Certification
- Food Safe Level 1
- First Aid & CPR
Timeline
Dietary Aide
Point Grey Private Hospital
07.2024 - Current
Barista / Food Service Associate
Starbucks (Safeway Arbutus)
12.2023 - Current
Environmental Management Specialist
Local Government Unit of Calamba City
12.2010 - 08.2024
Pharmacy Assistant Certificate -
Excel Career College
Post-Degree Diploma - Business & Project Management
Vancouver Community College
Bachelor of Science - Forestry
University of The Philippines