- Outdoor Recreation
- Participate in snowboarding and running, as recreational activities to maintain physical fitness
- Team Sports
Aiden R. Burns
Rancho Cucamonga
Summary
Dynamic and proactive professional with hands-on experience in customer service and productivity optimization. Known for my strong commitment to delivering exceptional service and streamlining operations to enhance efficiency. Skilled in resolving customer inquiries promptly and maintaining a high level of satisfaction through effective communication and problem-solving abilities. Proficient in utilizing productivity tools and systems to achieve organizational goals. Eager to apply my customer service acumen and productivity skills to contribute to success and impactful results.
Overview
2
2
years of professional experience
Work History
Lumber Yard Worker
Trestlewood
09.2024 - 12.2024
- Assisted customers with loading lumber and other various building materials.
- Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.
- Operated heavy machinery, such as forklifts and loaders, to transport lumber safely and efficiently.
- Prepared materials for safe movement and shipment and used banding machine, clincher, stretch film, and crating.
Customer Service Cashier
Baskin Robbins
05.2023 - 09.2023
- Resolved customer complaints with balanced solutions
- Addressed returns and exchanges and assisted customers with refunds or product replacements
- Informed customers of promotions and special offers to increase sales
- Verified product pricing using electronic systems or associate assistance
- Enhanced customer satisfaction with fast, knowledgeable service
Education
High School -
Ontario Christian High School
Ontario, CA05.2024
Skills
- Customer Service
- Excellent communication
- Conflict resolution
- Sales techniques
- Positive and professional
- Customer focus
- Patience and composure
- Telephone etiquette
- Teamwork and collaboration
- Warehouse organization
Interests
Timeline
Lumber Yard Worker
Trestlewood
09.2024 - 12.2024
Customer Service Cashier
Baskin Robbins
05.2023 - 09.2023
High School -
Ontario Christian High School
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