Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Educated staff on both AGLC and company policies, in addition to industry specific needs and training
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Adhered to provincial laws regarding alcoholic beverage services and customer regulations.
Helped meet changing demands by recommending improvements to business systems or procedures.
Provided efficient, rapid, and client informed service in a bar setting
Made cocktails, poured draft beer, and made hi-balls with an eye for customer satisfaction
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Kept bar presentable and well-stocked to meet customer needs.
Served high customer volumes during weddings, engagement parties, social events, and corporate events
Bartender and Server
The Varsity Kitchen and Burgers
02.2023 - Current
Single handedly managed a bar and crafted drinks for the entire restaurant including personal patrons, as well as patrons taken care of by other servers
Both crafted menu drinks to exact measurements as well as adapted to make drinks beyond the menu, and followed restaurant policies to properly price and measure said drinks
Worked in a high pressure environment, making cocktails, hi-balls, milkshakes, italian sodas, and pouring draught beer in an efficient manner
Managed creating a new drink menu, using both personal knowledge from a personal hobby of making drinks in personal time as well as direct experience within the bar setting
Managed patrons at the bar, lounge tables and within the restaurant at the same time or at times close in proximity to each other.
Line Cook
MEAT Authentic Southern BBQ
09.2020 - 03.2023
Operated multiple stations during busy and high pressure service, making a variety of food such as cutting/slicing meats, cooking side dishes, operating fryers and making salads/desserts, in a timely and efficient manner
Ran shifts and operated as a shift leader, calling orders, making food quality decisions, and setting food pars for both the current service and upcoming services
Worked as a morning preparation worker, where I made sauces, vinaigrettes, and several types of large scale food items, as well as a night time service worker, where I worked alongside others to efficiently run a dinner service and give customers the best experience possible
Worked in a local restaurant setting, within a group of both back of house and front of house individuals, and learned conflict resolution, high pressure situation management, and how to communicate and express both problems and praise properly
Trained multiple new employees, and helped raise a comfortable learning environment within the workplace
Was one of the youngest employees to ever work within MEAT, starting when I was 15 years old.
Education
Currently Enrolled in Bachelor of Science in Nursing -
Grant MacEwan University
09.2024
Alberta High School Diploma - undefined
J. Percy Page High School
06.2022
Skills
Hospitality specifically in Serving and Bartending
Communication
Works well in a fast paced environment
Works well under stress
Handling of digital and cash transactions
Effectively handling conflict complicit to rules
Complaint Resolution
Can withstand extended periods of hard work
Risk analysis and resolution
Certification
Basic Life Support - Heart and Stroke Foundation, 11/11/23, 11/11/24
AGLC ProServe, 03/05/23, 03/05/28, 202303050092
Driver's License - Class 5
Languages
English
Native or Bilingual
French
Limited Working
Additionalreferences
Available upon request
References
Taylor Eskdale, Owner of Tipsy Tay's Bartending, 780-982-6263, tipsytaysbar@gmail.com
Hobbies and Interests
Learning instruments and music theory
Keeping active through volleyball and hockey
Building both professional and personal relationships
Bartending, Showmanship and Drink Creation
Timeline
Supervisor and Bartender
Tipsy Tay's Bartending
05.2023 - Current
Bartender and Server
The Varsity Kitchen and Burgers
02.2023 - Current
Line Cook
MEAT Authentic Southern BBQ
09.2020 - 03.2023
Currently Enrolled in Bachelor of Science in Nursing -
Grant MacEwan University
Alberta High School Diploma - undefined
J. Percy Page High School
Basic Life Support - Heart and Stroke Foundation, 11/11/23, 11/11/24