Aiden Cook
Assistant General Manager, The Old Spaghetti Factory Abbotsford
Abbotsford
Summary
Strategic and goals driven food industry manager, focused on enhancing all staff and guest relations while improving probability for the restaurant. Rised from the groundfloor of the industry to work into a senior partnership management role. On the floor, have confidently handled 700+ meal nights, while maintaining serval other duties such as scheduling, morale, and creating critical hospitality systems. Use skills devolved in all areas of the restaurant to foster an environment of success through efficiency.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
The Old Spaghetti Factory Abbotsford
01.2025 - Current
- Works hand-in-hand with the General Manager of the restaurant, focusing on the day-to-day operations.
- Handled all scheduling matters, hiring, and training of both front-of-house and back-of-house.
- Created key systems to benefit the efficiency of the team while improving guest feedback.
- Grew the success of the store to revive higher volume locations in the chain.
- Maintains a strong leadership role within the restaurant, while coaching and fostering others in their roles to do the same.
Operations Manager, Server, Kitchen Supervisor
The Old Spaghetti Factory Abbotsford
09.2018 - 01.2025
- Trained in all roles of the restaurant, starting as a dishwasher/host, and moving into leading the Saturday night kitchen team and becoming a top server.
- Moved into a management role and promoted to handle the operations tasks.
- Developed systems to handle all paper and kitchen items stock ordering, while maintaining budgets.
- Handled physical plant needs both through own labor and connection with outside contractors.
- Carefully coached and developed a team environment able to handle the busiest of nights.
Education
Bachelor of Arts -
Simon Fraser University
Burnaby, B.C. 05.2001 -
High School Diploma -
Robert Bateman Secondary School
Abbotsford B.C. 05.2001 -
Skills
Fluent 'Unreasonable Hospitality' management style
Team devolvement through structure training and informal coaching
Schedule planning while balancing labour cost
Timeline
Assistant General Manager
The Old Spaghetti Factory Abbotsford
01.2025 - Current
Operations Manager, Server, Kitchen Supervisor
The Old Spaghetti Factory Abbotsford
09.2018 - 01.2025
Bachelor of Arts -
Simon Fraser University
05.2001 -
High School Diploma -
Robert Bateman Secondary School
05.2001 -
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