Aiden Chavez
Monte Sereno
Summary
Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Lead
Chick n bros
San Jose
2023.04 - Current
- Making sure everyone was working correctly and safely.
- Customer service.
- Managing online customers.
Customer Service Cashier
Cedar Fair
Santa Clara
2021.04 - 2022.06
- Help with ride operations.
- Customer service
- Answered customers' questions and provided information on store procedures or policies.
- Greeted customers and provided friendly customer service.
Skills
- Customer service
- Team leadership
- Employee training
- Performance monitoring
- Sales reporting
- Shift scheduling
- Time management
- Problem solving
- Workplace organization
- Task prioritization
- Work delegation
- Staff training and development
- Teamwork
- Assigning work
Languages
English
Professional
Certification
- I have a manager serve safe certificate
Timeline
Shift Lead
Chick n bros
2023.04 - Current
Customer Service Cashier
Cedar Fair
2021.04 - 2022.06