Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Aiden Biggs

Grimsby,Ontario

Summary

Hardworking with strong multitasking and customer service skills. Committed to speeding up processes and helping people. I learned about commitment, teamwork and dedication early in my life by playing both Rep Hockey and Baseball for the City of Burlington.

Overview

6
6
years of professional experience

Work History

Customer Service

Sobeys
Grimsby, ON
10.2020 - Current
  • Attended to customer service issues.
  • Emphasized fast, friendly customer service.
  • Fielded customer service requests to aid problem resolution.
  • Implemented marketing initiatives such as the SCENE Rewards Program and campaigns for local charitable donations.

Volunteer

Juravinski Cancer Centre Pumpkin Patch
Waterford, ON
09.2021 - 10.2023
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • HCYEDY

After-School Tutor

Homework Hub
Kitchener, ON
09.2020 - 06.2021
  • Assisted with homework assignments as needed.
  • Assisted students in understanding and mastering course material by providing one-on-one instruction.
  • Worked with ESL students from diverse backgrounds and assisted with their understanding of math and science.

Coaching Staff Member

Burlington Bulls Baseball
Burlington, ON
01.2018 - 09.2020
  • Motivated players during practices and games by providing support and encouragement.
  • Provided feedback and guidance to athletes on technique, strategy, and sportsmanship.
  • Implemented drills designed to develop specific skills in athletes.
  • Collaborated with other coaches to ensure continuity in training methods between various teams within the organization.

Education

High School Diploma -

Corpus Christi Catholic Secondary School
Burlington, ON
06-2022

Bachelor of Arts - Business Economics

University of Calgary
Calgary, AB

Skills

  • Customer Service
  • High-Energy Attitude
  • Problem-Solving
  • Solid Proficiency in Microsoft and various forms of Social Media

Affiliations

Juravinski
  • School Intramural's including Pickleball, Soccer, Hockey, Dodgeball
  • European travel

References

References available upon request.

Timeline

Volunteer

Juravinski Cancer Centre Pumpkin Patch
09.2021 - 10.2023

Customer Service

Sobeys
10.2020 - Current

After-School Tutor

Homework Hub
09.2020 - 06.2021

Coaching Staff Member

Burlington Bulls Baseball
01.2018 - 09.2020

High School Diploma -

Corpus Christi Catholic Secondary School

Bachelor of Arts - Business Economics

University of Calgary
Aiden Biggs