Aidan Romanick
Mississauga,ON
Summary
Resourceful Onsite Manager known for productivity and efficiency in task completion. Possesses specialized skills in project management, staff coordination, and client relations. Excels in communication, leadership, and problem-solving to deliver outstanding results. Committed to leveraging these abilities to enhance operational success and team performance.
Overview
9
9
years of professional experience
Work History
Onsite Manager
Dragon Vape
Mississauga, Ontario
01.2025 - Current
- Complete thorough opening, closing, and shift-change functions to maintain operational standards each day.
- Initiate service consultations by asking customers open-ended questions to learn about personal preferences and needs.
- Prepared reports and documents using standard office software tools.
- Supervise daily operations to ensure adherence to company policies, and compliance with relevant laws and regulations.
- Resolve customer complaints promptly using emotional intelligence and diplomatic communication to ensure satisfaction and loyalty.
- Implement new policies and procedures based on changing business needs, and train the team on best practices for information handling, privacy, and usage.
Floor Supervisor
Lego Brand Retail
Toronto, Ontario
09.2021 - 01.2025
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
- Collected and entered payment data for phone orders into the system, maintaining complete confidentiality and accuracy.
- Assisted with the hiring process by screening resumes, conducting interviews, and making recommendations for hire.
- Performed data entry tasks to update customer account records.
- Delegated work to the team, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Floor Supervisor
Vans Footwear
Mississauga, Ontario
02.2020 - 09.2021
- Worked directly with store manager to verify achievement of sales, retention and quality targets.
- Utilized computer software programs to create reports, labels, and forms.
- Organized meetings, contests, and various sales initiatives with the team to achieve KPI targets.
- Organized and maintained filing systems for confidential documents.
- Interviewed, trained, mentored, and evaluated team members on a regular basis.
Shift Supervisor
Starbucks
Toronto, Ontario
07.2017 - 12.2019
- Provided leadership, insight, and mentoring to newly hired employees to ensure best practices and developmental training.
- Raised profits by setting ambitious sales goals, encouraging the team, prioritizing customer service, and resolving customer issues.
- Conducted regular inspections to ensure store cleanliness and safety compliance.
- Managed inventory levels and facilitated stock replenishment processes.
- Created reports summarizing store operations performance and identified opportunities for improvement.
Library Page
Mississauga Library System
Mississauga, Ontario
07.2017 - 09.2018
- Maintained a well-rounded knowledge of automated library systems and reference data to guide patrons in using library resources.
- Utilize library database software to catalog, track, and update materials.
- Processed new materials for circulation, including cataloging and labeling.
- Maintained accurate library records for inventory of periodicals and books.
Education
High School Diploma -
St. Francis Xavier Secondary School
Mississauga, ON06-2013
Skills
- Administration and reporting
- Administration life-cycle management
- Performance evaluation
- Effective communication
- Problem-solving aptitude
- Managing operations and efficiency
- Work independently and self-motivated
- Microsoft Office (Word, Excel, PowerPoint, Outlook, Adobe)
Timeline
Onsite Manager
Dragon Vape
01.2025 - Current
Floor Supervisor
Lego Brand Retail
09.2021 - 01.2025
Floor Supervisor
Vans Footwear
02.2020 - 09.2021
Shift Supervisor
Starbucks
07.2017 - 12.2019
Library Page
Mississauga Library System
07.2017 - 09.2018
High School Diploma -
St. Francis Xavier Secondary School