Summary
Overview
Work History
Education
Skills
Core Competencies
Certification
Timeline
Generic

Aidan Poland

Prince George,Canada

Summary

I am an experienced candidate with a varied background in customer service positions. Moreover, I have a proficiency in making customers feel welcome and being capable of resolving customer complaints. In addition, I am committed to providing and maintaining an efficient and organized workplace. As someone who has experience with cash handling, I retain a strong understanding of policies, procedures, and regulations in this regard. I am a strong communicator with the ability to remain calm in stressful situations. Furthermore, I am looking to leverage my expertise in customer service in order to take on new challenges in an ever-evolving environment. I am always willing to learn new techniques, allowing me to improve my performance when working with other employees and customers alike

Overview

6
6
years of professional experience
1
1
Certification

Work History

Parts Manager

PG Klassic Autobody
09.2024 - 11.2024
  • Work and responsibilities for PG Klassic Autobody consisted of receiving new parts, checking them for damage as they came into the building, and providing said parts to jobs that required them

Cashier/Customer Service

McDonald's
06.2018 - 06.2023
  • My work at McDonald's entailed creating a great customer experience by creating welcoming atmosphere
  • This included handling various customer requests, managing cash, and contributing to a clean and healthy environment

Education

Creative Writing -

KPU
Vancouver, BC
06.2018

High school diploma or GED -

South Delta Secondary School
Vancouver, BC
06.2016

Skills

  • Food Service
  • Cashiering
  • Customer service excellence
  • Guest Services
  • Cash handling and management
  • POS systems operations

Core Competencies

  • Ability to effectively communicate with customers/ Strong communication skills
  • Strong organizational, time management, and interpersonal skills
  • Competency to adapt and learn new skills
  • Self aware and seeks feedback to support personal and professional growth
  • Maintains professional behavior throughout shift
  • Flexibility in job duties

Certification

  • Food Safe
  • Serving It Right, 02/01/20 to 02/28/25

Timeline

Parts Manager

PG Klassic Autobody
09.2024 - 11.2024

Cashier/Customer Service

McDonald's
06.2018 - 06.2023
  • Food Safe
  • Serving It Right, 02/01/20 to 02/28/25

Creative Writing -

KPU

High school diploma or GED -

South Delta Secondary School
Aidan Poland