AIDAN MOANE
Wasaga Beach,ON
Summary
Dynamic and dedicated professional with extensive experience in the hospitality industry, including a successful tenure at Kelsey's Roadhouse. Proven expertise in point of sale systems and exceptional customer service, consistently enhancing guest satisfaction through positive interactions and quality assurance. Committed to fostering team collaboration and delivering memorable dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Bartender
Kelsey's Roadhouse
Collingwood, Ontario
11.2024 - Current
- Delivered friendly, attentive service to elevate guest dining experiences.
- Processed payments efficiently and managed cash transactions.
- Recommended menu items aligned with guest preferences and dietary needs.
- Executed opening and closing tasks, including setting up dining area and restocking supplies.
Server
The Hive Pub & Restaurant
09.2024 - 05.2025
- Accurately took food and drink orders, accommodating individual preferences and dietary restrictions.
- Delivered exceptional customer service in high-volume, fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Served large volumes of daily customers with attention to detail.
Manager
Wendy's
04.2022 - 10.2022
- Trained and mentored team members on customer service standards to enhance performance.
- Collaborated with staff to effectively resolve customer complaints and improve satisfaction.
- Monitored food preparation processes to ensure quality assurance and consistency.
Education
High School Diploma -
Collingwood Collegiate Institute
Collingwood, Canada08.2016
Skills
- Point of sale systems
- Order accuracy
- Health and safety compliance
- Team collaboration
- Customer service excellence
- Quality assurance processes
- Positive guest interactions
Certification
Smart Serve, 2021
Timeline
Server/Bartender
Kelsey's Roadhouse
11.2024 - Current
Server
The Hive Pub & Restaurant
09.2024 - 05.2025
Manager
Wendy's
04.2022 - 10.2022
High School Diploma -
Collingwood Collegiate Institute
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