Aidan Goldshmidt
Toronto,Canada
Summary
Professional Services Consultant with a strong background in client-facing project management, automation project delivery, and content creation. Skilled at gathering and translating complex requirements between stakeholders and internal teams, with proven ability to manage conflict and deliver high-value solutions in challenging environments. Leveraging a B.A. in Law and Legal Studies with a minor in Philosophy, I bring analytical precision, exceptional communication skills, and the ability to synthesize technical and business needs into clear, actionable outcomes. Certified TEFL instructor with versatile experience in ESL tutoring, content development, and the application of AI-powered tools to enhance workflows, optimize processes, and improve client deliverables.
Overview
6
6
years of professional experience
Work History
Professional Services Consultant
Briq
07.2024 - Current
- Lead implementation of automation projects by meeting with key stakeholders to gather requirements and translate them into technical deliverables for internal teams.
- Implemented 20+ automation projects, specializing in optimizing accounts payable workflows for construction industry clients; resulting in faster processing times, reduced manual errors, and improved financial visibility.
- Conduct client interviews and workshops to uncover business needs, workflows, and process pain points.
- Navigate high-pressure and conflict-heavy situations to achieve consensus and maintain client satisfaction.
- Collaborate with cross-functional teams to ensure timely and accurate delivery of solutions.
Content Manager & Backend Systems Administrator
Traqpack
05.2022 - 06.2024
- Developed automated CRM workflows, reducing manual data entry and improving accuracy.
- Produced varied pieces of tailored content across multiple formats and industries.
- Streamlined front and back-end integration, improving cross-team efficiency by 40%.
Freelance Content & ESL Tutor
Independent
04.2019 - 05.2022
- Delivered personalized ESL lessons to international clients, boosting fluency and professional communication.
- Created customized lesson plans and content for academic, business, and creative needs.
- Built repeat client base through consistent results and positive referrals.
Education
Bachelor of Arts - Law and Legal Studies, Minor: Philosophy
Carleton University
Ottawa, ON04.2024
Skills
- Advanced English Writing & Editing
- AI-Powered Workflow Design & Implementation (eg, ChatGPT, Zapier, Make, AI research agents)
- Client Needs Assessment & Requirement Gathering
- Public Speaking & Communication
- Certified TEFL Instruction
- Process Automation & Workflow Optimization
- Process implementation
- Problem-solving abilities
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Professional Services Consultant
Briq
07.2024 - Current
Content Manager & Backend Systems Administrator
Traqpack
05.2022 - 06.2024
Freelance Content & ESL Tutor
Independent
04.2019 - 05.2022
Bachelor of Arts - Law and Legal Studies, Minor: Philosophy
Carleton University
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