Aida Pirizadeh
Vancouver,BC
Summary
Productive Seller possessing superior customer service mindset and 5 years of experience overseeing entire selling process from inventory creation to shipping. Detailed and dependable individual proficient in HTML and graphics paired with in-depth knowledge of product and still image photography. Skillful in managing and listing inventory and identifying new product opportunities.
Overview
6
6
years of professional experience
Work History
Sales Associate
Koton
04.2021 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Online Shop Owner
Aidoxstyle
02.2018 - 10.2023
- Developed and executed online strategies for leads, sales and pricing to generate revenue.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Optimized product listings for search engines to increase visibility and drive traffic to listings.
- Analyzed customer trends and provided insights to improve customer experience.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
Education
Bachelor of Arts - Graphic And Digital Design
Azad University of Iran
Iran01.2012
Associate of Arts - Visual Arts
Azad University of Iran
Iran04.2009
Skills
- Cash Register Operations
- Retail Arbitrage
- Financial Tracking
- Rewards Programs
- Customer Needs Assessments
- Facebook Marketplace
- Online Auctions
- Online Platforms
- Online Help
- Trend Tracking
- Loyalty Programs
- Product Sourcing
- Online Store Management
Languages
English
Limited Working
Turkish
Full Professional
Persian
Native or Bilingual
Timeline
Sales Associate
Koton
04.2021 - 05.2023
Online Shop Owner
Aidoxstyle
02.2018 - 10.2023
Bachelor of Arts - Graphic And Digital Design
Azad University of Iran
Associate of Arts - Visual Arts
Azad University of Iran
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