Dedicated Human Resources professional bringing ten years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.
• Resolved conflicts between employees by creating a company handbook and holding training sessions on company culture.
• Supervised all steps of recruitment, resulting in increased retention by 50%.
• Conducted and analyzed exit interviews and used the results in creating an onboarding and retention plan.
• Increased productivity by 12% through training programs and employment surveys.