Summary
Overview
Work History
Education
Skills
Websites
Languages
Pronouns
Volunteer Experience
Certification
Timeline
Generic

AIDA KOOHKESH

Edmonton,AB

Summary

Dedicated Human Resources professional bringing ten years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Human Resources Consultant

Absolute Web Solutions
06.2023 - Current
  • Spearheaded end-to-end recruitment processes, including creating comprehensive job descriptions, targeted job postings, and effectively selecting resumes.
  • Utilized proactive headhunting techniques to identify and engage with potential employees, ensuring a diverse and qualified candidate pool.
  • Conducted initial candidate interviews and evaluations, providing valuable insights to optimize the selection process.
  • Extended job offers and negotiates terms to secure top talent for the organization.
  • Developed and implemented comprehensive onboarding plans to facilitate seamless integration of new hires into the company culture and operations.
  • Liaised between multiple business divisions to improve communications.

Home Support Coordinator

Jewish Family Services
11.2022 - 07.2023
  • Managed the entire program's contractor hiring process, including preparing job descriptions, creating job ads, conducting pre-screening, interviews, and reference checks.
  • Decreased the hiring turnaround time by 70%.
  • Facilitated a smooth onboarding process for new contractors by gathering all necessary hiring documents.
  • Efficiently scheduled and coordinated contractors, adeptly resolving conflicts and addressing any issues that arose
  • Fostered a positive work environment by promoting open communication among staff members and addressing concerns proactively.
  • Evaluated program effectiveness regularly using performance metrics and feedback from stakeholders for continuous improvement initiatives.

Business Intelligence Specialist

Settlement Lenders
09.2020 - 10.2022
  • Managed projects and ensured timely delivery within budget.
  • Analyzed and reported on the financial standing of different business lines.
  • Provided KPIs and dashboards on Power BI.
  • Provided Risk data and report.
  • Participated actively in stakeholder meetings, presenting data-driven insights and recommendations to support business growth initiatives.
  • Trained end-users on BI tools usage to maximize adoption rates and improve overall company data literacy levels.

Volunteer Coordinator

Catholic Social Services- Refugee and immigration department
07.2018 - 04.2020
  • Conducted interviews and orientations for new volunteers, ensuring they understood their roles and responsibilities.
  • Provided ongoing support and mentorship to volunteers to enhance their performance and satisfaction.
  • Served as the primary point of contact for volunteers, addressing inquiries and resolving issues in a timely manner.
  • Maintained accurate records of volunteer information, including hours worked, achievements, and feedback.
  • Generated reports on volunteer metrics and outcomes to assess program effectiveness and inform decision-making.

HR Manager

DAYA GROUP
02.2017 - 02.2019

• Resolved conflicts between employees by creating a company handbook and holding training sessions on company culture.
• Supervised all steps of recruitment, resulting in increased retention by 50%.
• Conducted and analyzed exit interviews and used the results in creating an onboarding and retention plan.
• Increased productivity by 12% through training programs and employment surveys.

Education

Master's in information technology management -

Islamic Azad University
01.2014

Bachelor's in Commercial Management -

Ershad University
01.2010

Skills

  • Recruiting and interviewing
  • Results-oriented
  • Conflict resolution skills
  • Onboarding and Offboarding
  • Training Coordination
  • Detail-oriented, organized and self-starter!
  • Power BI & Tableau
  • Problem Solving
  • HR policies and procedures
  • HR analytics

Languages

English
Full Professional
Persian
Native or Bilingual

Pronouns

She/Her

Volunteer Experience

  • NorQuest College Advisory Board, Edmonton, AB, 2021, 2023, Settlement Studies Advisory Board Member
  • Catholic Social Services, Edmonton, AB, 2022, 2023, Mentor at Link for success program

Certification

  • Human Resources: Understanding HR Systems Features and Benefits, SHRM, June 2023
  • Human Resources Analytic's, University of California - July 2022
  • Human Resources: Using Metrics to Drive HR Strategy, LinkedIn, September 2019
  • Business Intelligence and Data Analysis, NAIT , November2022


Timeline

Human Resources Consultant

Absolute Web Solutions
06.2023 - Current

Home Support Coordinator

Jewish Family Services
11.2022 - 07.2023

Business Intelligence Specialist

Settlement Lenders
09.2020 - 10.2022

Volunteer Coordinator

Catholic Social Services- Refugee and immigration department
07.2018 - 04.2020

HR Manager

DAYA GROUP
02.2017 - 02.2019

Master's in information technology management -

Islamic Azad University

Bachelor's in Commercial Management -

Ershad University
AIDA KOOHKESH