Aida Ghanbarnejadianshirazi

Pointe-Claire

Summary

Dynamic and results-oriented professional with proven expertise in customer service and strong multitasking, honed at Chateau Kabab West Island. Excelled in delivering high-quality hospitality service, enhancing customer satisfaction, and leading team collaboration. Demonstrated exceptional cash handling and problem-solving skills, ensuring seamless operations even during peak hours.

Overview

years of professional experience

Work History

Waitress

Chateau Kabab West Island

02.2021 - 12.2025

Provided high-quality customer service in a busy restaurant setting..
Took orders, served food and beverages, and ensured customer satisfaction.
Collaborated with kitchen staff to ensure timely and accurate order delivery.
Handled cash and credit transactions efficiently.
Assisted in training new staff members on restaurant policies and procedures.
Maintained cleanliness and organization of dining areas.
Resolved customer complaints in professional manner.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

High School Diploma -

Institute Technique Aviron

5460 Royalmount Ave, Mount Royal

09-2021

MBA - Accounting And Finance

Azad University

Shiraz,Iran

03-2007

Skills

Customer service
Strong multitasking
Greeting guests
Team collaboration
Cash handling
Safe food handling

Hospitality service expertise
Attention to detail
Complex Problem-solving
Active listening
Time management

Languages

English

Professional Working

Persian

Native or Bilingual

Timeline