Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aicha Berete

Ottawa,ON

Summary

Energetic Community Support Specialist committed to applying client-centered approaches to support individual needs. Established relationships with community and business resources for outreach and direct support purposes. Dependable professional with superior work ethic and dedication to organizational goals.

Overview

6
6
years of professional experience

Work History

Program Officer, Poverty Reduction

Community Centre
09.2022 - Current
  • Supported individuals with facility-based planned activities in home and community settings.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Followed and evaluated individualized support care plans to increase personal development.
  • Conducted needs assessments and referred clients to financial, medical, social and community assistance and services.

Administrative Officer

Cooperation Canada
09.2021 - 09.2022
  • Updated reports, managed accounts, and generated reports for company database.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Executed record filing system to improve document organization and management.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.

Community Development Officer

Lowertown community centre
08.2018 - 06.2021
  • Developed innovative programs and activities based on analysis of community needs and interests.
  • Developed engagement and outreach metrics to solicit community engagement.
  • Helped communities improve access to healthy food by planning and tending to sustainable community gardens.
  • Referred families to food banks, financial assistance programs, employment and training support and health and immigration services.
  • Communicated effectively with all different personalities and people in various job positions by being courteous, enthusiastic and offering clear feedback.
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.

Bank Teller

Desjardin
02.2017 - 08.2018
  • Responded and assisted customers with account inquiries and updates.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.

Education

Bachelor of Science - Social Sciences

University of Ottawa
Ottawa, ON
01.2023

Gerontology - Social Work

La Cité Collégiale
Ottawa, ON
09.2016

High School Diploma -

Ecole De La Rose Sauvage
Calgary, AB
06.2016

Skills

  • Community Outreach Expert
  • Case Documentation
  • Cultural Competency
  • Fluent in French and English
  • Understand needs of varied and multicultural clientele in terms of employment services
  • Sense of organization
  • Customer orientation
  • Listening and empathy
  • Innovation
  • Problem-Solving
  • Fundraising Events
  • Client Transport

Languages

English:                                         French:                                                Afrikaans:
Intermediate                                 Native/ Bilingual                                Native/ Bilingual 

Timeline

Program Officer, Poverty Reduction

Community Centre
09.2022 - Current

Administrative Officer

Cooperation Canada
09.2021 - 09.2022

Community Development Officer

Lowertown community centre
08.2018 - 06.2021

Bank Teller

Desjardin
02.2017 - 08.2018

Bachelor of Science - Social Sciences

University of Ottawa

Gerontology - Social Work

La Cité Collégiale

High School Diploma -

Ecole De La Rose Sauvage

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Aicha Berete