Ahsanullah Tokhi

Parts Management Duties:

• Received, inspected, and documented incoming parts deliveries.
• Entered parts into inventory system, ensuring accurate stock levels and availability.
• Organized and maintained inventory for efficient access and minimal downtime.
• Issued correct parts to assigned technicians according to repair orders and job requirements.
• Communicated with vendors to track orders and resolve discrepancies or delays.

Production Management Duties:

• Monitored vehicle repair progress throughout production stages.
• Reviewed work orders to determine necessary repairs, sublet services, and calibrations.
• Scheduled and coordinated sublet services such as alignments, glass replacement, and calibrations.
• Worked closely with technicians and estimators to ensure repair timelines were met.
• Maintained detailed production records and updated management on vehicle status and workflow.

Customer Service Duties:

• Assisted walk-in customers with estimates, scheduling, and repair inquiries.
• Handled cash jobs, including pricing, payment processing, and documentation.
• Provided updates and clear communication to customers regarding repair status and timelines.
• Ensured customer satisfaction by addressing concerns promptly and professionally.

• Demonstrated respect, friendliness, and a proactive attitude towards assisting others
• Flexible availability for night, weekend, and holiday shifts
• Excellent attendance, consistently punctual
• Utilized handheld devices for inventory recording and monitoring
• Proficient in operating overhead cranes, forklifts, and related equipment to achieve performance targets
• Skilled in packing, securing, labeling, and applying postage for shipment