Ahsan Ahmed Nasim
Scarborough,ON
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach. Successful Sales department with couple of years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Active Auto Parts
25 Musgrave St, Toronto, ON M4E 2H3
04.2024 - 07.2024
- Maintained records of all tools parts received, issued and returned.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Collected payments and provided accurate change.
Circle K
Cashier
3075 Danforth Ave, East York, ON M1L 1A8
12.2023 - 04.2024
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Helped customers find specific products, answered questions, and offered product advice.
Fiza & Co.
Customer Service And Cashier
Mendibagh, Sylhet, Bangladesh
01.2023 - 10.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed inventory control, cash control, and store opening and closing procedures.
- Executed, trained and monitored proper cash control procedures.
Education
BBA - Major Accounting
Bachelor in Business Administration
Bornali Nirbash, C 52, West, Sylhet, Bangladesh.05.2022
Accounting - Accounting
Blue Bird School & College
Sylhet, Bangladesh.03.2018
Affiliations
- Volunteer of Bangladesh
- Zaago Bangladesh
Languages
English
Professional
Hindi
Professional
Bengali
Native/ Bilingual
Certification
- I got Overall 6.0 in IELTS.
Timeline
Cashier
Active Auto Parts
04.2024 - 07.2024
Circle K
Cashier
12.2023 - 04.2024
Fiza & Co.
Customer Service And Cashier
01.2023 - 10.2023
BBA - Major Accounting
Bachelor in Business Administration
Accounting - Accounting
Blue Bird School & College
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