AHSAN SIDDIQ
Oakville,Canada
Summary
Seasoned Operations Manager and talented leader with 3 years in operations and IT, skilled in optimizing business plans, day-to-day activities, and technology-driven processes. With a results-driven approach, combines exceptional planning and problem-solving abilities to develop teams, enhance productivity, and improve workflows. Known for a strong understanding of industry trends and IT solutions, including network management, cybersecurity fundamentals, and data analysis. Brings excellent communication skills and a strategic approach to identifying improvement areas, implementing innovative solutions, and driving continuous improvement across technical and operational domains.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Supervisor
The West Egg Group
02.2022 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
IT Intern
Carraway Inc
08.2020 - 01.2022
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Conducted thorough testing of application features, ensuring functionality and reliability before deployment.
- Enhanced system security with implementation of updated firewalls and encryption methods.
- Assisted in network infrastructure upgrades and expansions, supporting growing business requirements and improving system performance.
- Enhanced user experience with company's internal software by collecting feedback and coordinating with developers for necessary adjustments.
- Assisted in development of user manuals and training materials, improving user understanding and adoption of new software tools.
- Delivered assistance and support for team-based IT projects.
Operations Executive
Sofina Foods Inc
04.2019 - 06.2020
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Collaborated on operational support tasks to achieve common goal.
- Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
- Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
Warehouse Lead
Amazon.Inc
09.2018 - 01.2019
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
Education
Bachelor of Science - Cyber Security
Sheridan College
Oakville, ON10.2024
High School Diploma -
Stephen Lewis Secondary School
Mississauga, ON07.2019
Skills
- HTML
- Javascript
- Operations Management
- Performance monitoring
- Staff Supervision
- Operations Oversight
- Team Leadership
- Shipping and receiving
- Supervisory Experience
- Microsoft Teams
Certification
- CompTIA A+ Cyber
- Google Foundations of Project Management
Projects
Configured Oracle databases for ISO 27001 compliance, practising risk assessments and access control. Conducted web app penetration testing with Kali Linux and Burp Suite to applications with SSL/TLS encryption. Developed PowerShell scripts to automate tasks on Windows Server 2022, improving server access control. Built Django applications with SQL integration, focusing on session encryption and SQL injection security. Configured network routes and protocols TCP/IP in Cisco Packet Tracer, practising routing and firewall setups. Monitored network data packets with Wireshark and conducted network scans using Nmap for vulnerability assessment.
Timeline
Operations Supervisor
The West Egg Group
02.2022 - Current
IT Intern
Carraway Inc
08.2020 - 01.2022
Operations Executive
Sofina Foods Inc
04.2019 - 06.2020
Warehouse Lead
Amazon.Inc
09.2018 - 01.2019
Bachelor of Science - Cyber Security
Sheridan College
High School Diploma -
Stephen Lewis Secondary School
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