Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ahmed Tijani Salisu

Montreal,QC

Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Successful at using personal expertise, technical documentation and various tools to resolve hydrogen fuel cell problems. Competent in addressing requirements such as routine system tests and advanced upgrades. Dependable and organized with excellent safety record and knowledge of diverse testing and inspection approaches.

Overview

19
19
years of professional experience

Work History

Assistant Technician

ProGreen
Montreal, QC
03.2023 - Current
  • Interacted with end users to directly address surfaced issues and reach quick resolutions.
  • Arrived on time for every shift and appointment to repair and maintain technical system
  • Inspected components, tested wiring and diagnosed system faults.
  • Organized work to meet demanding production goals.

Deputy Director

National Disaster Management Organization
Accra Ghana
01.2017 - 12.2022
  • Determined agenda, developed plans and oversaw implementation of programs and updates.
  • Improved coordination and communications across organization to increase operational efficiency.
  • Liaised with legal counsel to address legal issues, contract review and governing instruments.
  • Delivered data outcomes to internal and external staff to drive continuous improvement and client engagement.
  • Fostered improved collection and use of client and industry data for strategic business decisions and reporting.
  • Assisted senior leadership in managing all aspects of operations.
  • Led teams of up to 100 personnel, supervising daily performance as well as training and improvement plans.

MTJ Company Limited

CEO
ACCRA-GHANA
04.2011 - 03.2014
  • Stayed informed on industry developments and market trends to gain competitive advantage.
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Networked with other professionals and organizations to expand contacts and opportunities.
  • Recruited, trained and mentored attorneys, paralegals and support staff to strengthen legal team.
  • Analyzed legal documents and identified pertinent issues for clients.

Assistant Manager

Duke Commication Firm
Accra Ghana
01.2008 - 06.2010
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.

Market Supervisor

Accra Metropolitan Assembly
Accra Ghana
02.2005 - 03.2007
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

DSP License - Protection, Security And Investigation

Montreal Elite Security
Montreal, QC
05.2023

Bachelor of Arts - Bachelor Of Art In Communication

Islamic University
ACCRA-GHANA
09.2019

West Africa Senior Shool Certificate Examination - Business

Kinbu Senior High School
Accra Ghana
06.1999

High School Diploma -

Police Depo Junior High School
ACCRA-GHANA
04.1996

Skills

  • Administrative Management
  • Employee Timesheet Processing
  • Filter Replacement
  • Office Supplies and Inventory
  • Microsoft Office
  • Customer Satisfaction
  • Problem Management
  • Customer Support Needs Assessment
  • Employee Engagement Management

Languages

English
Professional Working

Timeline

Assistant Technician

ProGreen
03.2023 - Current

Deputy Director

National Disaster Management Organization
01.2017 - 12.2022

MTJ Company Limited

CEO
04.2011 - 03.2014

Assistant Manager

Duke Commication Firm
01.2008 - 06.2010

Market Supervisor

Accra Metropolitan Assembly
02.2005 - 03.2007

DSP License - Protection, Security And Investigation

Montreal Elite Security

Bachelor of Arts - Bachelor Of Art In Communication

Islamic University

West Africa Senior Shool Certificate Examination - Business

Kinbu Senior High School

High School Diploma -

Police Depo Junior High School
Ahmed Tijani Salisu