AHMED OLAJIDE ADISA
Dartmouth
Summary
Resourceful Assistant Retail Store Manager known for completing tasks efficiently and productively. Excel in customer service, inventory management, and sales strategy development. Strong communication skills ensure effective team leadership and positive customer interactions, while adaptability allows for seamless response to changing retail environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Retail Store Manager
Hunny Pot Cannabis
Toronto
12.2023 - 01.2025
- Managed customer service operations including complaints resolution and dispute resolution.
- Supervised a team of sales staff, providing guidance and feedback on performance related issues.
- Resolved any technical problems related to the POS system or other equipment used in the store.
- Performed regular inventory counts and monitored stock levels to ensure merchandise availability.
- Ensured that all staff members followed company policies and procedures consistently across departments.
- Ensured that the store was kept clean, organized and safe at all times according to company guidelines.
- Provided support in training new employees on all aspects of their job responsibilities.
Managing Director
PEPERONY NIGERIA LIMITED
LAGOS
02.2021 - 03.2023
- Contributed to professional development of client staff through effective training and mentorship.
- Developed product and service expertise across groups to deliver desired client experience.
- Evaluated performance management systems and devised improvements to strengthen controls and optimize results.
- Built collaborative and functional teams to create highest value for stakeholders.
- Broke down strategic problems and analysis to provide insights and recommendations.
- Maximized efficiency of operational systems by updating internal frameworks and controls.
Sales Manager
KUKU AUTOS VENTURES
LAGOS
11.2019 - 10.2021
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.
Marketer
BRIYTH COVENANT MICROFINANCE BANK LIMITED
LAGOS
04.2016 - 09.2019
- Increased revenue by designing and enacting marketing strategies within budget parameters, as well as studying key consumer and market data.
- Performed research to analyze customer behavior, purchasing habits, trends and preferences.
- Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
- Researched and developed multi-channel communications and marketing plans, aligning with system goals.
- Executed comprehensive strategic plans and coordinated projects to fulfill marketing initiatives.
Transportation Supervisor
FEAR JAH EXPORT LOGISTICS
LAGOS
01.2014 - 07.2016
- Supervised all facets of routine deliveries by effectively routing loads, managing drivers and meeting DOT requirements.
- Verified that drivers maintained required professional competences, licenses and safety knowledge.
- Monitored daily operations and performed safety audits to check that staff followed administrative policies and regulations.
- Reviewed and verified records related to labor hours, delivery times and inventory levels.
- Set routes for optimal deliveries, coordinated driver and staff schedules and assigned out specific tasks.
- Maximized safety of transportation operations through use of field safety assessments.
Education
Bachelor of Science - Accounting
LAGOS STATE UNIVERSITY
LAGOS, NIGERIA12.2013
DIPLOMA IN DESKTOP PUBLISHING -
MORECO COMPUTER INSTITUTE
LAGOS, NIGERIA04.2010
NATIONAL DIPLOMA IN BUSINESS ADMINISTRATION - Business Studies
LAGOS STATE POLYTECHNIC
LAGOS, NIGERIA12.2009
Skills
- Recruitment Strategies
- Staff Development
- Process Improvements
- Customer Service Management
- Team Leadership
- Decision Making
- Business Leadership
- Budget Control
- Customer service
- Inventory management
- Point of sale
- Employee training
- Sales strategy
- Team building
- Problem solving
- Product knowledge expertise
Certification
- Certified PROJECT MANAGEMENT, ASTUTE TRAINERS AND CONSULTANTS - 2014
Timeline
Assistant Retail Store Manager
Hunny Pot Cannabis
12.2023 - 01.2025
Managing Director
PEPERONY NIGERIA LIMITED
02.2021 - 03.2023
Sales Manager
KUKU AUTOS VENTURES
11.2019 - 10.2021
Marketer
BRIYTH COVENANT MICROFINANCE BANK LIMITED
04.2016 - 09.2019
Transportation Supervisor
FEAR JAH EXPORT LOGISTICS
01.2014 - 07.2016
Bachelor of Science - Accounting
LAGOS STATE UNIVERSITY
DIPLOMA IN DESKTOP PUBLISHING -
MORECO COMPUTER INSTITUTE
NATIONAL DIPLOMA IN BUSINESS ADMINISTRATION - Business Studies
LAGOS STATE POLYTECHNIC