Ahmednour Muse
Edmonton,AB
Summary
Self-motivated sales professional with excellent business acumen and proven history of driving technical sales and revenue growth. Creative and flexible professional committed to creating trusting relationships with clients and cultivating them into a long term partnerships. Proficient in Hubspot and Salesforce. Polished in creating new sales, outreach opportunities, and deflecting objections.
Overview
7
7
years of professional experience
Work History
Business Sales Consultant
Shaw Communications
02.2022 - 07.2023
- Managed my territory by contacting prospects on a daily basis to identify, manage, close or up-sell opportunities through all sales stages.
- Established and maintained professional business relationships with Business Accounts within my assigned territory
- Utilized a consultative sales approach to thoroughly understand the customer's pain points and business requirements, effectively positioning Shaw's products and services as tailored solutions.
- Managed and updated accounts in Salesforce on a consistent basis to maintain all key performance indicators
- Documented and submitted sales orders on a timely manner for input into our database.
- Engaged in regular monthly and quarterly business reviews and daily/weekly forecast activities.
- Monitored competitive activity, trends, and assisted in the development of strategies that minimize competitive threats
- Conducted presentations to drive visionary, SMB-wide solutions and use-case based sales.
Account Manager/Onboarding Expert
Electionbuddy Inc
09.2020 - 05.2022
- Managed a portfolio of key accounts from various industries such as Universities and Professional Firms, with a focus on building and maintaining strong relationships with clients.
- Conducted market research and analysis to identify new business opportunities and developed effective sales strategies to drive revenue growth.
- Increased client base by 8% through effective inbound deal closures.
- Collaborated seamlessly with cross-functional teams, including product specialists and technical experts, to ensure seamless implementation and exceptional customer service throughout the sales cycle.
- Achieved monthly, quarterly, and annual sales targets, consistently exceeding expectations.
- Contributed to internal team meetings and one-on-one development discussions.
- Utilized Hubspot to manage sensitive client information and update existing and new client profiles.
Business Development Specialist
TD Bank
03.2018 - 09.2020
- Grew new merchant relationships through sales lead generation, prospecting, proposals (incl RFPs), contract negotiation through to sales closing to attract new business.
- Demonstrated exemplary service standards by consistently responding to merchant inquiries within 24 hours and using consultative selling techniques to showcase TDMS as the preferred choice for merchants in every negotiation.
- Surpassed sales targets by offering personalized recommendations and tailored solutions to individual merchants, while collaborating closely with the Regional Sales Manager to capitalize on all potential opportunities within the designated geographical area.
- Utilized strategic business development strategies, such as identifying key industry trends and competitor analysis, coupled with strong relationship management skills to foster long-term partnerships, ultimately contributing to the achievement or surpassing of predefined sales objectives for the territory.
- Developed external business networks to increase opportunities and internal networks to fully franchise merchants with the Bank
- Drove high customer satisfaction through effective quarterly business reviews.
Sales Development Representative
Telus
03.2016 - 03.2018
- B2B
- Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
- Developed, maintained and utilized diverse client base through various cold outreach such as calling and emailing.
- Completed up to 70 outbound engagements per day
- Managed relationships with business accounts and offered incentives for referrals and volume purchases to support company-wide expansion and grow market share.
- B2C
- Actively listened to customer requirements and presented appropriately to make a sale
- maintained and developed relationships with existing customers in person and via telephone calls and emails.
- responded to incoming email and phone enquiries.
- advised on forthcoming product developments and discuss special promotions.
Education
Advanced Diploma - Software Systems Development
Northern Alberta Institute of Technology
Edmonton, ABSkills
- Sales Strategy Development
- Relationship Building/Management
- Account Management skills
- Sales Cycle Management
- Cold Outreach Expert
- Communication (Verbal/Written)
- Time Management
- Software Proficiency: HubSpot, Salesforce, Intercom, Microsoft Office, Tableau, Trello
Timeline
Business Sales Consultant
Shaw Communications
02.2022 - 07.2023
Account Manager/Onboarding Expert
Electionbuddy Inc
09.2020 - 05.2022
Business Development Specialist
TD Bank
03.2018 - 09.2020
Sales Development Representative
Telus
03.2016 - 03.2018
Advanced Diploma - Software Systems Development
Northern Alberta Institute of Technology
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