AHMEDNOOR MAALIM OKASH

Customer service management professional experienced with inbound and outbound customer service and collections. Team player with exceptional listening and critical thinking skills. Personable personality that helps avoid call escalations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level.

• Successfully recruited and trained [Number] new customer service representatives.
• Drove record-high sales that elevated the store's ranking
• Drove record-high sales that elevated the store's ranking in the company.