AHMED ZAKARIYA
Brampton
Summary
Energetic Field Service Technician with 5 -year background performing Medical Equipments repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.
Overview
5
5
years of professional experience
Work History
Field Service Engineer
Advanced Sterilization Products
07.2022 - Current
- Tested equipment performance and demonstrated operation and servicing of equipment to customer.
- Scheduled service calls according to customer location and urgency of need.
- Performed onsite installation, modification and maintenance of systems and equipment.
- Managed administrative tasks such as maintaining customer service logs and internal service records.
BIOMEDICAL SERVICE TECHNICIAN
Hillrom Canada
04.2020 - 07.2022
- Performed yearly preventive maintenance and repairs on hospital electrical beds, stretchers and lifts
- Worked with hospital staff and biomedical engineers to coordinate and repair the hospital equipment accordingly
- Followed manuals and blueprints to perform repairs using multiple different hand tools
- Documented machine information, maintenance parts and fluids used and repairs completed on work orders
- Responded to service requests and on-call emergencies with timeliness and professionalism
- Maintained meticulous records of service contracts, work orders, change orders and billing.
ELECTRONIC TEST TECHNICIAN
Celestica international
05.2019 - 04.2020
- Aerospace and Defense Test, troubleshoot and repair Aerospace and defense high power electronic devices
- Followed blueprints, test guidelines and/or schematic diagrams to ensure product specifications and tolerance levels are met
- Highly experienced in electronics repair tools such as Soldering, Crimping and Power tools
- Connecting aircraft units to live power for testing
- Maintained tool maintenance, machinery and calibration schedules
- Obtained and studied drawings and specifications and checked work instructions prior to inspecting production.
Education
ADVANCED DIPLOMA (3 YEARS) - BIOMEDICAL ENGINEERING TECHNOLOGY - Biomedical Engineering
Centennial College
Toronto, ON04.2019
Skills
- Communication
- Self-motivation
- Time Management
- Quick learner
- System troubleshooting
- Microsoft Office
- Ability to Work Under Pressure
- On-Site Support
- Service Documentation
- Computer software repair
- Customer Service Management
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Field Service Engineer
Advanced Sterilization Products
07.2022 - Current
BIOMEDICAL SERVICE TECHNICIAN
Hillrom Canada
04.2020 - 07.2022
ELECTRONIC TEST TECHNICIAN
Celestica international
05.2019 - 04.2020
ADVANCED DIPLOMA (3 YEARS) - BIOMEDICAL ENGINEERING TECHNOLOGY - Biomedical Engineering
Centennial College
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