AHMED ZAKARIYA

Brampton

Summary

Energetic Field Service Technician with 5 -year background performing Medical Equipments repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.

Overview

years of professional experience

Work History

Field Service Engineer

Advanced Sterilization Products

07.2022 - Current

Tested equipment performance and demonstrated operation and servicing of equipment to customer.
Scheduled service calls according to customer location and urgency of need.
Performed onsite installation, modification and maintenance of systems and equipment.
Managed administrative tasks such as maintaining customer service logs and internal service records.

BIOMEDICAL SERVICE TECHNICIAN

Hillrom Canada

04.2020 - 07.2022

Performed yearly preventive maintenance and repairs on hospital electrical beds, stretchers and lifts
Worked with hospital staff and biomedical engineers to coordinate and repair the hospital equipment accordingly
Followed manuals and blueprints to perform repairs using multiple different hand tools
Documented machine information, maintenance parts and fluids used and repairs completed on work orders
Responded to service requests and on-call emergencies with timeliness and professionalism
Maintained meticulous records of service contracts, work orders, change orders and billing.

ELECTRONIC TEST TECHNICIAN

Celestica international

05.2019 - 04.2020

Aerospace and Defense Test, troubleshoot and repair Aerospace and defense high power electronic devices
Followed blueprints, test guidelines and/or schematic diagrams to ensure product specifications and tolerance levels are met
Highly experienced in electronics repair tools such as Soldering, Crimping and Power tools
Connecting aircraft units to live power for testing
Maintained tool maintenance, machinery and calibration schedules
Obtained and studied drawings and specifications and checked work instructions prior to inspecting production.

Education

ADVANCED DIPLOMA (3 YEARS) - BIOMEDICAL ENGINEERING TECHNOLOGY - Biomedical Engineering

Centennial College

Toronto, ON

04.2019

Skills

Communication
Self-motivation
Time Management
Quick learner
System troubleshooting
Microsoft Office

Ability to Work Under Pressure
On-Site Support
Service Documentation
Computer software repair
Customer Service Management

Languages

English

Full Professional

Arabic

Native or Bilingual

Timeline