AHMED RAJA
Irvine
Summary
Dynamic professional with a proven track record in facility management at Private Investment and skilled in installation and repair from tenure at Rooter Logics. Excelled in multitasking and customer service, significantly enhancing operational efficiency. Expert in safety regulations and adept at training junior team members, demonstrating a strong blend of technical and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Building Manger
Private investment
05.2023 - Current
- Organized staff meetings for updates on operational tasks and projects
- Ensured compliance with local health and safety regulations
- Scheduled repairs and maintenance services for the facility
Medical Courier
Apollo
10.2022 - 04.2024
- Demonstrated strong communication skills to interact with customers via phone, email and online chat
- Provided excellent customer service, resolving inquiries and complaints in a timely manner
- Managed workload effectively by prioritizing tasks according to urgency or importance
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
Customer Service Representative
Chevron
06.2023 - 08.2023
- Handled customer complaints and inquiries in a courteous and efficient manner
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Developed strong customer relationships and loyalty through effective communication
Assistant Plumber
Rooter Logics
01.2020 - 02.2021
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures
- Listened to instructions from journeyman plumber, gaining valuable onsite job training
- Performed basic and semi-skilled work under supervision and instruction from lead plumber
- Organized and moved materials from truck to job site to support project requirements
Assistant Teacher
Santa Monica College
10.2018 - 03.2019
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
- Supported student physical, mental, and social development using classroom games and activities
- Worked with teachers to design lesson plans and coordinate activities for classes
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
Education
Associates In Business - Business Management
Santa Monica College
Santa Monica, CA11.2016
High School A Levels - undefined
Roots International Schools And Colleges
06.2012
Middle School -
City School
Dubai,UAESkills
- Caulking
- Installation and Repair
- Installation of Plumbing Systems
- Respond to Emergencies
- Project Cost Estimation
- Profit Margins
- Daily Reports
- Safety
- Materials Packing
- Job Cost Reports
- Multitasking Abilities
- Job Site Evaluation
- Inspect Systems
- Maintain Records
- Training Junior Team Members
- Customer service and support
- Rent collection
- Equipment operations
LANGUAGES
Arabic - Conversational
Urdu - Fluent
English - Fluent
Timeline
Customer Service Representative
Chevron
06.2023 - 08.2023
Building Manger
Private investment
05.2023 - Current
Medical Courier
Apollo
10.2022 - 04.2024
Assistant Plumber
Rooter Logics
01.2020 - 02.2021
Assistant Teacher
Santa Monica College
10.2018 - 03.2019
High School A Levels - undefined
Roots International Schools And Colleges
Associates In Business - Business Management
Santa Monica College
Middle School -
City School
Similar Profiles
Sinziana TrascaSinziana Trasca
Property Manager at Private InvestmentProperty Manager at Private Investment
J. Frank PhillipsJ. Frank Phillips
Consultant at Consultant to small private investment groupConsultant at Consultant to small private investment group
Abanoub BeshayAbanoub Beshay
Real Estate Manager & Property Administrator at Private Investment Companies (Contractual)Real Estate Manager & Property Administrator at Private Investment Companies (Contractual)