AHMED OUNSI

• Manage a portfolio of 150+ clients, fostering strong relationships through personalized outreach, expert consultation, and consistent follow-up.
• Sell Nespresso coffee machines, blends, and accessories by providing tailored product recommendations based on client preferences and needs.
• Present and negotiate exclusive offers, bundles, and loyalty programs to maximize value for clients and drive conversions.
• Represent Nespresso as a brand ambassador, promoting its sustainability mission and delivering a premium customer experience across all touchpoints.
• Resolve client concerns promptly and professionally, ensuring satisfaction and long-term retention.

• Increased market coverage and penetration according to company objectives.
• Achieved core distribution and visibility of Nestlé products across customer channels.

Created comprehensive customer business plans consistent with company targets.

• Optimized trade investments for assigned customers to maximize impact.
• Evaluated customer performance and recommended strategies for accelerated growth.
• Responsible for achieving sales volume targets by territory and category.
• Facilitated ongoing customer business planning reviews, suggesting actionable improvements for growth.