AHMED MOHAMED AHMED
Toronto,Canada
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Client Associate
Trowbridge Professional Corporation
01.2024 - Current
- Enhanced tax compliance by preparing and reviewing filings for high-net-worth clients.
- Coordinated with partners to file complex Canadian and U.S. tax returns efficiently.
- Collaborated with teams to gather documentation for accurate tax planning compliance.
- Improved client satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined onboarding process for new clients, ensuring effective integration into systems.
Senior Client Associate
BNY Mellon Bank of NEW YORK
03.2022 - 07.2023
- Enhanced system efficiency by reconciling cash breaks and position differences.
- Optimized data tracking by implementing new CRM systems for reporting.
- Streamlined service delivery through cross-departmental collaboration efforts.
- Prepared financial reports for internal teams and external stakeholders, including auditors.
Senior Associate
Manulife Financial
10.2021 - 01.2022
- Enhanced service delivery by maintaining up-to-date policy knowledge.
- Resolved client inquiries quickly, ensuring high customer service standards.
- Streamlined daily operations, promoting smooth business functionality.
Customer Service Representative
One King West Hotel
07.2016 - 09.2018
- Addressed client concerns with professionalism, ensuring compliance with internal policies.
- Delivered personalized service to enhance guest satisfaction and build brand loyalty.
- Managed front desk operations, ensuring efficient check-in/check-out processes for hotel guests.
- Trained new team members in guest service procedures, contributing to a consistent brand experience.
Sales Associate Supervisor
Marshalls TJX Company
05.2014 - 06.2016
- Boosted sales growth through exceptional customer service and repeat business.
- Streamlined inventory and supply management by coordinating with multiple vendors.
- Enhanced customer loyalty by effectively resolving complaints and building positive relationships.
- Managed inventory levels by processing shipments and restocking merchandise efficiently.
Sales Manager
SONY Al Faisaliah Group
01.2008 - 01.2012
- Resolved delinquent accounts by negotiating effective repayment solutions, enhancing client trust.
- Evaluated project performance through financial models, focusing on IRR and NPV metrics.
- Boosted client satisfaction by analyzing requirements and delivering superior project outcomes.
- Ensured safe work environment through comprehensive training and strict safety procedures enforcement.
Education
Canadian Securities Course (CSC) -
CANADIAN SECURITIES INSTITUTE
04.2023
Supply Chain Management Diploma - Business Administration And Supply Chain
Seneca Polytechnic College
Toronto, ON04.2020
No Degree - SAP
S/4HANA Cloud Private Edition, Sourcing And Procurement
12-2025
Skills
- Cross-functional collaboration
- Financial analysis
- Trade processing & settlement
- Account Reconciliation
- Purchasing processes
- Materials management
- Master data management
- Invoice verification
- Third-party order processing
- Quota arrangement
- SAP software administration
- Customer relationship management (CRM)
- Stakeholder communication
- Proficient in S/4HANA solutions
Certification
SAP Certified Associate - SAP S/4HANA Cloud Private Edition, Sourcing and Procurement
Timeline
Client Associate
Trowbridge Professional Corporation
01.2024 - Current
Senior Client Associate
BNY Mellon Bank of NEW YORK
03.2022 - 07.2023
Senior Associate
Manulife Financial
10.2021 - 01.2022
Customer Service Representative
One King West Hotel
07.2016 - 09.2018
Sales Associate Supervisor
Marshalls TJX Company
05.2014 - 06.2016
Sales Manager
SONY Al Faisaliah Group
01.2008 - 01.2012
Canadian Securities Course (CSC) -
CANADIAN SECURITIES INSTITUTE
Supply Chain Management Diploma - Business Administration And Supply Chain
Seneca Polytechnic College
No Degree - SAP
S/4HANA Cloud Private Edition, Sourcing And Procurement