Ahmed Mohamed
Charlottetown,Canada
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Omni Specialist
Best Buy
Canada
09.2023 - 12.2023
- I have a lot of customer service experience as I worked this position for two years in a row.
- Enhanced communication skills through customer interactions
- Improved problem-solving abilities and money management skills
- Managed and resolved incidents according to service agreements.
Project Manager Intern /WordPress Programmer
Directline
Qatar
04.2023 - 09.2023
- Developed time management and competitor analysis skills
- Mastered project management techniques and problem-solving skills
- Managed multiple projects with competing deadlines simultaneously.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Led meetings with internal team members, consultants and contractors.
Omni Specialist
Best Buy
Canada
10.2022 - 12.2022
- Participated in ongoing training and compliance activities.
- Coordinated with other departments to ensure efficient workflow processes.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Junior Flutter Developer Internship
W-Blue Trading & Services
Qatar
09.2020 - 02.2021
- Developed and optimized Android and iOS apps using Flutter
- Evaluate and implement out-of-the-box ideas for application development
- Work with the team to manage, optimize, and customize multiple applications.
- Built responsive web pages that are optimized for different devices.
Education
Bachelor of Engineering - Sustainable Design Engineering
University of Prince Edward Island
Charlottetown, PE05-2026
High School Diploma -
Newton International Academy
Doha, Qatar06-2020
Skills
- Call Management
- Data Entry
- Problem Resolution
- Report Creation
- Customer Service
- Product Sales
- Project Planning
- Client Communication
Certification
- Python Data Structure, Coursera
- Customizing a WordPress page, LinkedIn
- Flutter development training, W-Blue trading
- Project Management training, Directline
- IELTS English Exam (7.0 Overall)
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Omni Specialist
Best Buy
09.2023 - 12.2023
Project Manager Intern /WordPress Programmer
Directline
04.2023 - 09.2023
Omni Specialist
Best Buy
10.2022 - 12.2022
Junior Flutter Developer Internship
W-Blue Trading & Services
09.2020 - 02.2021
Bachelor of Engineering - Sustainable Design Engineering
University of Prince Edward Island
High School Diploma -
Newton International Academy
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