Ahmed Mahfouz
Registered Pharmacist
Hamilton,ON
Summary
Dedicated Pharmacist offering more than 5 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators. Meticulous Pharmacist with more than 3 years of experience in reviewing and fulfilling prescription and OTC medications. Advises patients of side effects, contraindications and benefits of medications. Highly adaptable Staff Pharmacist delivering medical assistance and support to patients in busy, pharmacy environment. Intelligent and personable professional with wide-ranging knowledge of medication ingredients, indications and contradictions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Pharmacist manager position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Staff Pharmacist
Shoppers Drug Mart
05.2023 - Current
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
- Streamlined pharmacy operations by implementing efficient inventory management systems and reducing medication errors.
- Optimized workflow processes for faster prescription filling, resulting in improved patient satisfaction levels.
- Collaborated with healthcare professionals to develop customized medication plans, ensuring optimal patient outcomes.
- Implemented best practices for safe medication storage and disposal, maintaining a compliant and organized pharmacy environment.
- Conducted regular audits of prescription records, identifying discrepancies and ensuring regulatory compliance.
- Improved pharmacy efficiency by training new staff pharmacists and pharmacy technicians on proper procedures and protocols.
- Decreased wait times for patients by optimizing the use of pharmacy technology and automation systems.
- Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
- Supervised compounding activities, ensuring accuracy in preparation of custom medications according to physician specifications.
- Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
- Directly supervised 7 Pharmacy Technicians, interns and support staff while on duty.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Recommended appropriate clinical programs such as immunization, MTM (Medication Therapy Management) and Medication Reviews
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
- Evaluated drug therapy to drive appropriate medicine use.
- Counseled patients regarding proper intake of medications.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Supervised and coached team of pharmacy technicians and trainees.
- Improved patient satisfaction by providing personalized consultations and medication management services.
- Streamlined pharmacy operations for increased efficiency by implementing new inventory management systems.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
Pharmacy Assistant
Shoppers Drug Mart
11.2018 - 07.2023
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Pharmacist Intern
Shoppers Drug Mart
08.2021 - 02.2023
- Enhanced patient care by conducting thorough medication reviews and counseling sessions.
- Assisted in streamlining pharmacy operations for increased efficiency and accuracy with inventory management tasks.
- Collaborated with pharmacists to develop individualized medication therapy plans, optimizing patient outcomes.
- Improved customer satisfaction by providing prompt and courteous service at the prescription drop-off and pick-up areas.
- Provided support during immunization clinics by preparing vaccines under direct supervision of licensed pharmacists.
- Discussed medical histories with patients to provide most effective medical advice & conducted annual medication reviews
Clinical Pharmacist
Cairo Fatemic Hospital
01.2018 - 08.2018
- Improved patient outcomes by providing medication therapy management and comprehensive pharmaceutical care to diverse patient populations.
- Enhanced clinical pharmacy services through the development and implementation of evidence-based protocols and guidelines.
- Collaborated with interdisciplinary healthcare teams for optimal patient care and improved treatment outcomes.
- Streamlined medication reconciliation process, reducing medication errors and enhancing patient safety.
- Educated patients on proper medication use and adherence, leading to improved health outcomes and decreased hospital readmissions.
- Developed strong relationships with healthcare providers, facilitating communication and collaboration for better patient care coordination.
- Served as a drug information resource for healthcare professionals, improving prescribing practices across the institution.
- Played an integral role in emergency response situations, providing expert guidance on appropriate drug therapy interventions during critical moments of patient care.
- Oversaw inventory management processes within the pharmacy department, ensuring accurate tracking of medications for regulatory compliance purposes.
- Contributed to antimicrobial stewardship efforts by monitoring antibiotic usage patterns and making recommendations for targeted improvements.
Medical Representative
Saja Pharmaceuticals
02.2017 - 01.2018
- Increased patient engagement by developing personalized medical presentations and informative materials.
- Improved product knowledge for team members through regular training sessions and workshops.
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
- Participated in industry conferences and events, showcasing company products to a wider audience of potential clients.
- Assisted physicians with patient education efforts, providing resources and support as needed.
Education
Ontario College Diploma - Biotechnology
Mohawk College of Applied Arts And Technology
Hamilton, ON04.2021
Bachelor of Science - Clinical Pharmacy
Tanta University
Egypt01.2017
Skills
- Medication inventory management
- Prescription drug labeling
- Prescription drug interaction assessment
- Pharmacy automation
- Retail pharmacy procedure knowledge
- Medication Therapy Management
- Pharmacy law knowledge
- Insurance billing expert
- Patient Counseling
- Patient Relations
- Immunization Administration
- Drug Interactions
Languages
English
Full Professional
Arabic
Native or Bilingual
Certification
- Licensed Registered Pharmacist
- Injection Certified
- First Aid Certified
Gym & Exercise , Community Voulantering
Fitness Enthusiast regularly engage in gym workouts to maintain a healthy and active lifestyle.
Passionate about helping others in community with advice & providing food aid
Additional Information
References available upon request
Software
Health Watch
Kroll
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Staff Pharmacist
Shoppers Drug Mart
05.2023 - Current
Pharmacist Intern
Shoppers Drug Mart
08.2021 - 02.2023
Pharmacy Assistant
Shoppers Drug Mart
11.2018 - 07.2023
Clinical Pharmacist
Cairo Fatemic Hospital
01.2018 - 08.2018
Medical Representative
Saja Pharmaceuticals
02.2017 - 01.2018
Ontario College Diploma - Biotechnology
Mohawk College of Applied Arts And Technology
Bachelor of Science - Clinical Pharmacy
Tanta University
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