Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AHMED MAHDI

Summary

Dedicated and adaptable professional with a proven ability to thrive in fast-paced environments while maintaining a strong customer focus. Skilled at adjusting to changing job demands and varying work schedules. Dependable team player with exceptional interpersonal and communication skills. Highly organized with strong attention to detail. Experienced in engaging effectively with the public, collaborating with peers, and assisting others. Enthusiastic and resourceful, bringing a strong work ethic and motivation consistently.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Duty Manager

Canadian Aerodrome Support Service
11.2022 - Current

Provided operational oversight and support to Supervisors managing carousel
operations, baggage road crews, and airside support teams across Terminals 1 and
Terminal 3.
Conducted daily safety and quality inspections and audits to ensure regulatory
compliance.
Prepared detailed shift reports and communicated operational updates to senior
leadership teams.
Managed staff scheduling and allocated responsibilities based on availability and
operational needs.
Enforced operational protocols and safety procedures to reduce risks and maintain a
safe work environment.
Demonstrated thorough knowledge of airside layouts operating vehicles to
designated gates and areas in Terminals 1 and 3 to support operations.
Supported airline partners with baggage-related concerns, including tracking,
reconciliation, and issue resolution.

Supervisor

Canadian Aerodrome Support Service
11.2020 - 09.2022

Supervised carousel baggage handlers in Terminal 3, ensuring timely removal of luggage
from belts to prevent jams and maintain organized passenger pick-up areas.
Monitored daily team performance to maintain safety, quality, and service standards.

Conducted routine safety inspections and communicated operational updates to Duty
Managers.
Trained new staff on standard operating procedures and workplace safety protocols.
Responded promptly to customer inquiries and resolved issues to maintain high service
standards.

Construction Labourer

Aerotek
05.2017 - 08.2020
  • Supported construction crews by organizing tools, materials, and equipment.
  • Mixed and applied construction materials such as cement and mortar.
  • Cleaned and maintained job sites in compliance with safety standards.
  • Assisted in demolition work and basic repairs.
  • Loaded/unloaded supplies and supported skilled tradesmen.

Education

Apprenticeship - Network Cabling Technician

Herzing College
05-2023

Liberal Arts -

Lewis and Clark College
01.2020

O.S.S.D -

Chinguacousy Secondary School
01.2016

Skills

  • Airside Vehicle Operating Permit (AVOP)
  • Airport Security Clearance (Purple)
  • Licensed radio operator

    Strong analytical and research skills

  • Skilled in MS Office applications and management
  • Valid driver's license(G)

Certification

First Aid CPR

Supervisor Health and safety Awareness

WHMIS

Worker Health and safety Awarness

Elevator Access Control

Timeline

Duty Manager

Canadian Aerodrome Support Service
11.2022 - Current

Supervisor

Canadian Aerodrome Support Service
11.2020 - 09.2022

Construction Labourer

Aerotek
05.2017 - 08.2020

Apprenticeship - Network Cabling Technician

Herzing College

Liberal Arts -

Lewis and Clark College

O.S.S.D -

Chinguacousy Secondary School
AHMED MAHDI