Summary
Overview
Work History
Education
Skills
Languages
Extracurriculars
Timeline
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Ahmed Hamdy

Toronto,ON

Summary

Personable and organized individual with knack for streamlining operations and optimizing efficiency. Understanding of basic office software and project coordination, paired with excellent multitasking and time-management skills. Dedicated to contributing to team's success and improving operational workflows.

Overview

4
4
years of professional experience

Work History

Store Operations Assistant

H&M
06.2023 - 08.2023
  • Delivered exceptional customer service, achieving a 95% customer satisfaction score based on post-transaction surveys.
  • Enhanced inventory tracking accuracy, reducing stock discrepancies and ensuring efficient product management.
  • Managed day-to-day department operations with effective workflow coordination.
  • Provided personalized styling advice to customers, enhancing their shopping experience and fostering brand loyalty.

Sales Support Assistant

Pull and Bear
01.2023 - 05.2023
  • Enhanced team productivity by providing comprehensive administrative assistance to sales representatives.
  • Kept detailed records of daily activities through an online customer database, ensuring 100% accuracy in data entry.
  • Selected correct products based on customer needs, product specifications, and applicable regulations.
  • Collaborated with team members to address customer complaints and improve service delivery.

Business Development Intern

PepsiCo
06.2022 - 08.2022

Streamlined workflows across multiple departments, increasing team productivity by 20%.

• Developed frameworks to align operational strategies with financial goals, resulting in cost savings.

• Analyzed financial performance metrics and presented findings to senior management, enabling strategic improvements.

Martial Arts Instructor

WBBC
02.2019 - 04.2019
  • Monitored student progress and provided individualized instruction to meet student needs and goals.
  • Instructed on proper breathing techniques, stances, and forms.


Education

Schulich School of Business
Toronto, ON

Skills

  • Positive attitude
  • Attention to detail
  • Professional and friendly
  • Customer support

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Extracurriculars

Schulich Real Estate & Infrastructure Club (SREIC) Undergraduate Investments Representative 

Toronto, Canada

Nov. 2024 – Present

• Collaborated with MBA students to draft and publish newsletters analyzing real estate market trends.

• Contributed to discussions on investment strategies, identifying opportunities in real estate markets.


York Valuations Club 

Toronto, Canada

Director of Operations Nov. 2024 – Present

• Led workshops on valuation techniques (DCF, Comparable Analysis) for 50+ members, enhancing financial literacy.

• Built partnerships with industry professionals and academic leaders to expand club activities and engagement.


Duke of Edinburgh

Dubai, UAE

Certification / Team leader January 2021 - September 2021

• Led team route planning and navigation during the hike, demonstrating leadership, effective communication, and decision-making under pressure.


Timeline

Store Operations Assistant

H&M
06.2023 - 08.2023

Sales Support Assistant

Pull and Bear
01.2023 - 05.2023

Business Development Intern

PepsiCo
06.2022 - 08.2022

Martial Arts Instructor

WBBC
02.2019 - 04.2019

Schulich School of Business
Ahmed Hamdy