Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Ahmed Fouad

La Verne

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager

Habibi's Hot Chicken
Glendora
02.2024 - Current
  • Ensured compliance with industry regulations and company policies.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Conducted performance reviews for team members.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Developed and implemented strategic plans to achieve company objectives.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Associate

Amazon
Ontario
02.2023 - 01.2024
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Collaborated with other departments to ensure successful product launches.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Trained new associates on store operations, policies, and procedures.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Provided customer service support for inquiries, complaints, and returns.
  • Organized store by returning merchandise to proper areas and restocked displays.

Education

High School Diploma -

Citrus College
Glendora, CA
06-2028

Skills

  • Customer service
  • Employee training
  • Payroll administration
  • Inventory management
  • Team building
  • Regulatory compliance
  • Conflict resolution
  • Time management
  • Networking strategies
  • Data analysis
  • Expense tracking
  • Vendor management
  • Sales techniques
  • Expectation setting
  • Competitor research
  • Project planning
  • Change management
  • Safety procedures
  • Documentation and reporting
  • Cross-functional teamwork
  • Negotiation
  • Staff development
  • Sales management
  • Partnership development
  • Lead generation
  • Product management
  • Goal setting
  • Team leadership
  • Work prioritization
  • Risk management

Affiliations

I enjoy staying active and engaged in different areas of life. Outside of school/work, I like going to the gym, helping out at home, and learning new things online. I also spend time with family and friends, which keeps me grounded and balanced. These activities help me stay focused, responsible, and motivated in everything I do.

Certification

Certifications and Licenses

  • Google Python Programming Certificate
  • Google Foundations of Data and Statistics Certificate
  • Google Project Management Certificate

Languages

English
Full Professional
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Manager

Habibi's Hot Chicken
02.2024 - Current

Associate

Amazon
02.2023 - 01.2024

High School Diploma -

Citrus College

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Ahmed Fouad