Ahmed Dukuray
North York,ON
Summary
Detail-oriented professional with expertise in project coordination and customer service. Demonstrated ability to develop training materials and enhance team collaboration, driving improved workflow efficiency. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Proactive leader with a strong background in team collaboration and customer engagement. Skilled in resource coordination and training development, contributing to enhanced operational processes and increased customer satisfaction.
Overview
4
4
years of professional experience
Work History
caulking specialist
Northeren caulking
toronto, ON
05.2025 - Current
- Coordinated project timelines and resources for multiple departmental initiatives.
- Developed training materials to enhance team knowledge and skills.
- Conducted research to support strategic planning and decision-making processes.
- Led team meetings to discuss project updates and address challenges.
- Participated in ongoing training and compliance activities.
- Coordinated with other departments to ensure efficient workflow processes.
- Maintained accurate records of customer interactions and feedback.
- Analyzed customer needs and recommended appropriate products or services.
- Determined consumer needs to provide products and services appealing to larger market.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
cashier
Mcdonalds
Toronto, Ontario
01.2022 - 06.2024
- Operated cash register and handled customer transactions efficiently.
- Assisted customers with menu selections and provided product information.
- Maintained cleanliness of dining area and ensured proper food handling procedures.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Offered customers carry-out service at completion of transaction.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Yorkdale Adult Learning Centre
Toronto, ON01-2026
Skills
- Customer service
- Project management
- Team collaboration
- Data analysis
- Training development
- Resource coordination
- Strategic planning
- Maintenance and repair
- Cash handling
- Time management
- Expert problem solving
- Experience in leadership
Accomplishments
- memorizing the quran
- leadership award
- teaching students private reading classes
Timeline
caulking specialist
Northeren caulking
05.2025 - Current
cashier
Mcdonalds
01.2022 - 06.2024
High School Diploma -
Yorkdale Adult Learning Centre
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