Evalina Mondor
Ottawa
Summary
Dedicated and compassionate Registered Practical Nurse (RPN) with a strong commitment to patient centered care. Recognized for excellenent teamwork, strong communication skills, and the ability to collaborate effectively with interdisciplinary teams to ensure optimal patient outcomes. Highly empathetic and skilled at building trust with patients and families, delivering high quality care and maintaining a positive, supportive environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nurse
Vivacity Medical Centre
06.2023 - 11.2024
- Administered medications via IV and intramuscular injections and monitored responses.
- Administered dermal fillers, neurotoxins, and other injectables
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up / aftercare.
- Managed inventory levels of supplies and products
- Maintaining accurate patient records and coordinating appointments.
- Streamlined clinic operations by effectively managing patient flow during high-traffic times, ensuring timeliness and client satisfaction.
- Conducted thorough pre-and post-treatment evaluations, ensuring patients were well-informed about procedures and expectations.
- Promoted patient safety by adhering to proper sterilization protocols and infection control standards.
Customer Service Representative
CIBC
07.2022 - 03.2023
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Protecting client identity, privacy, and financial security
- Resolved complex customer situations by utilizing problem-solving skills and escalating issues when necessary.
- Maintained strict adherence to compliance regulations, ensuring all transactions were accurately processed and documented.
Guest Service Agent
Hilton Garden Inn Hotel
05.2022 - 12.2022
- Collected room deposits, fees, and payments.
- Assisted guests with reservations, modifications, and cancellations
- Answered guest inquiries and provided information regarding hotel services and amenities.
- Managed check-in and check-out procedures for guests.
- Supported front desk team members during peak times, ensuring efficient operations under high-pressure situations.
Student Nurse
St Vincents Hospital
01.2022 - 06.2022
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Administered medications and treatments as prescribed, ensuring patient safety and wellbeing.
- Performed wound care procedures using proper sterile techniques to promote healing and prevent infection complications.
- Performed accurate documentation of patient care in EMRs
- PEG tube feedings, medication administration and monitoring of patient tolerance
- Provided tracheostomy care and suctioning, ensuring airway patency and infection prevention
Seasonal Sales Associate
Tory Burch
10.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Answered customer questions
- Helped customers locate products
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
La Vie En Rose
06.2019 - 09.2021
- Handled cash transactions efficiently while adhering to company cash handling policies
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Student Nurse
Queensway Carleton Hospital
02.2021 - 04.2021
- Gerontology
- Assisting with ADLs (activities of daily living), including bathing, dressing, feeding and mobility
- Monitored and documented vital signs, blood glucose levels and overall patient condition
- Provided insulin and medication administration support under supervision, ensuring patient safety
- Provided therapeutic communication and emotional support to elderly patients and families
- Documentation in EMRs
Server and Cashier
Take Another Bite
09.2017 - 04.2018
- Performed opening and closing duties
- Bussed and reset tables to keep dining room and work areas clean.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
Certificate - Cosmetic Injections
CBAM
Ottawa, ON08-2023
Diploma - Practical Nursing
Algonquin College
Ottawa, None06-2022
High School Diploma -
St Francis Xavier
Ottawa, ON06-2019
Skills
- Teamwork and collaboration
- Strong work ethic
- Calm demeanor
- Active listening
- Medication and IV administration
- Time management
- Critical thinking
- Problem-solving skills
- Patience and empathy
- Direct patient care
- Organzied and Reliable
- Fast learner
Languages
English
Native or Bilingual
French
Professional Working
Certification
CPR
Phlebotomy
IV infusions
Timeline
Nurse
Vivacity Medical Centre
06.2023 - 11.2024
Customer Service Representative
CIBC
07.2022 - 03.2023
Guest Service Agent
Hilton Garden Inn Hotel
05.2022 - 12.2022
Student Nurse
St Vincents Hospital
01.2022 - 06.2022
Seasonal Sales Associate
Tory Burch
10.2021 - 01.2022
Student Nurse
Queensway Carleton Hospital
02.2021 - 04.2021
Sales Associate
La Vie En Rose
06.2019 - 09.2021
Server and Cashier
Take Another Bite
09.2017 - 04.2018
Certificate - Cosmetic Injections
CBAM
Diploma - Practical Nursing
Algonquin College
High School Diploma -
St Francis Xavier
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