Hardworking Support Technician highly effective at setting up and optimizing equipment. Familiar with inventory management, documentation, and remote technical support. Adept at developing and implementing creative solutions.
Overview
4
4
years of professional experience
Work History
Warehouse Fulfillment Associate
Dragonfly
Cornwall, Ontario
06.2024 - 08.2024
Organized warehouse shelves, racks, and bins according to product codes. And help drivers through the delivery by technical support.
Support Technician
Bell canada
Québec, Quebec
03.2023 - 06.2024
Provided technical support to customers and technicians via phone, email and remote access applications.
Field Technician
Bell canada
Montreal, Quebec
10.2022 - 02.2023
Installed and maintained telecommunications systems, including routers, switches, and related hardware.
Store Associate
Mobilis
Batna, Algerie
01.2022 - 07.2022
Assisted customers with product selection, pricing and availability.
Machine Operator
CartSX
Batna, Algeria
01.2021 - 12.2021
Set up and operate machine tools to produce precision parts and instruments.
Education
BBA - Business Administration
Université De Moncton
Edmundston, NB
08-2024
Master of Science - Computer Science
Université De Batna 2
Batna, Algeria
04-2021
Skills
Repair skills
Technical support background
User training expertise
Hardware Repair
Performance Optimization
Remote Support
Langages de programmation : Java, C
Logiciels : Microsoft Office Suite
Timeline
Warehouse Fulfillment Associate
Dragonfly
06.2024 - 08.2024
Support Technician
Bell canada
03.2023 - 06.2024
Field Technician
Bell canada
10.2022 - 02.2023
Store Associate
Mobilis
01.2022 - 07.2022
Machine Operator
CartSX
01.2021 - 12.2021
BBA - Business Administration
Université De Moncton
Master of Science - Computer Science
Université De Batna 2
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