AHMED ASSAF
Summary
Biology graduate with hands-on lab experience in experimental design, data analysis, and research techniques. Proven leadership skills through roles such as team leader and project manager, demonstrating strong organizational and communication abilities. Experienced as a medical assistant, proficient in patient intake, front desk operations, and appointment coordination. Adept at fostering teamwork and ensuring efficiency in both medical and research environments.
Overview
5
5
years of professional experience
Work History
Medical Assistant/Secretary
Dr. Tyceer Abouhassan
05.2021 - 11.2024
- Patient Intake: Checked in patients upon arrival, recording vital signs and measuring weight as needed to assist healthcare professionals
- Front Desk Management: Managed front desk operations, ensuring a welcoming environment while handling administrative tasks
- Appointment Coordination: Scheduled and confirmed patient appointments, ensuring an organized and efficient workflow for medical staff
- Medical Knowledge: Kept up to date with medical terminology and clinic procedures to effectively communicate with patients and medical staff
IT Director
TCC Computers
07.2022 - 08.2024
- Complex Issue Resolution: Assisted employees with troubleshooting and resolving advanced technical issues, providing expert guidance for system malfunctions and software complications
- Resource Allocation: Assessed the severity of technical issues and coordinated field support by determining which employees should be dispatched for on-site assistance
- IT Strategy & Infrastructure Management: Oversaw the development and implementation of IT policies, ensuring alignment with business goals. Managed system upgrades, cybersecurity protocols, and infrastructure improvements to enhance overall organizational performance.
Head Waiter
Mazaar Resteraunt
02.2020 - 05.2022
- Team Leadership: Managed and trained waitstaff to ensure smooth service and standards
- Customer Service: Delivered exceptional service, resolving issues and enhancing guest satisfaction
- Operational Coordination: Managed reservations, maintained dining area organization, and coordinated with kitchen staff
- Inventory Management & Stock Control: Assisted in conducting stock counts of goods to ensure accurate inventory levels. Reported discrepancies and coordinated with management to maintain adequate supply for smooth restaurant operations.
Education
Bachelor of Science (Honours) - Biology
University of Windsor
06.2023
Skills
- Patient Care & Medical Terminology – Experienced in patient intake, vital signs measurement, and medical record management
- Laboratory Techniques – Proficient in handling lab equipment, conducting experiments, and analyzing biological data
- Data Analysis & Research – Strong ability to interpret scientific data, use statistical software, and contribute to research projects
Timeline
IT Director
TCC Computers
07.2022 - 08.2024
Medical Assistant/Secretary
Dr. Tyceer Abouhassan
05.2021 - 11.2024
Head Waiter
Mazaar Resteraunt
02.2020 - 05.2022
Bachelor of Science (Honours) - Biology
University of Windsor
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