Ahmed Al-Dawla
Ottawa,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, problem-solving, and strategic planning. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Flight Dispatcher and management skills offering more than 6 years of relevant exposure working in dynamic fast paced work settings requiring immediate action and problem-solving skill. Team player skills working with others in a dispatch fast paced environment requiring attention to detail and customer focus Motivated, reliable, and versatile member dedicated and comfortable in public service industry presenting proven communication and technical skills in safety, public information. Quick learner and able to pick up new systems and process quickly with good communication skills combined with a pleasant and professional manner essential in working with the public. Safety Food Handling skills gained through training with Manitoba Tourism Education Council (MTEC). Fluent English and proficient Computer skills relevant to working in an automated work setting, with excellent digital technological skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Ramp Agent
Air Canada
07.2022 - Current
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Maintained clean, orderly work environment free of hazards.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Operated equipment while observing standard safety procedures.
Shift Manager
Hi-Flyer Canada Inc, KFC
12.2019 - 02.2022
- Supervise, coordinate, and schedule the activities of employee.
- Train hourly staff on food quality and safety standards.
- Conduct weekly reports and meetings with all the area managers.
- Ensure that service meet the quality control standards.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Fulfillment Associated
Walmart
05.2019 - 12.2019
- Followed procedures at all times for personal and team safety.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Preparing and resetting Receiving Area
- Unloading and sorting general merchandise trailers.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Flight Dispatcher
Yemen Airways Sana'a
02.2011 - 02.2016
- Performed pre-flight duties as the cabin crew prepared for flight destination, which included communication with the pilot with the advised route for flights.
- working knowledge of airport environment, ground handing and safety procedures.
- Reviewed aircraft weight, fuel and cargo loads and general standard aircraft safety procedures for aircraft departure.
- Reported to air traffic control and airport staff departure times, arrival times and reports relevant to aircraft arrival status related flight pattern, rerouting and predicted time schedules.
- Excellent technical radio and call center skills relevant to air transportation and logistics.
- Developed and implemented emergency procedures, complying with safety regulations and enabling preparation in crisis events.
Education
Bachelor of Science - Business Accounting And Management
Limkokwing University
Malaysia 2018
ATP Ground School
Delta Qualiflight Aviation Academy
UAS2012
Aviation Diploma - FAA Commercial Pilot License
Delta Qualiflight Aviation Academy
USA2011
Skills
- Fulfillment Processing
- Team Leadership
- Excellent Communication
- Safety Regulations Adherence
- Punctual and Reliable
- Teamwork and Collaboration
- Inventory Maintenance
- Warehouse Safety
- Schedule Coordination
- Loss Prevention
- Inventory Auditing
- Hazardous Material Disposal
Certification
Emergency First Aid/CPR- Level C +AED
Safety Food Handling Certificate
Timeline
Ramp Agent
Air Canada
07.2022 - Current
Shift Manager
Hi-Flyer Canada Inc, KFC
12.2019 - 02.2022
Fulfillment Associated
Walmart
05.2019 - 12.2019
Flight Dispatcher
Yemen Airways Sana'a
02.2011 - 02.2016
Bachelor of Science - Business Accounting And Management
Limkokwing University
ATP Ground School
Delta Qualiflight Aviation Academy
Aviation Diploma - FAA Commercial Pilot License
Delta Qualiflight Aviation Academy
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