Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ahmed Ahmed

TORONTO,Ontario

Summary

Dynamic customer service professional with a proven track record at Hamdi Restaurant, excelling in fast-paced environments. Skilled in cash handling and fostering customer relationships, I leverage patience and empathy to resolve issues effectively, ensuring satisfaction and repeat business. Committed to maintaining high standards of cleanliness and organization to enhance the overall customer experience.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in Desired Position role.

Overview

3
3
years of professional experience

Work History

Customer Service

Hamdi Restaurant
05.2023 - 11.2024
  • Provided excellent customer service by taking payments at the front counter and drive-thru, maintaining a friendly and professional attitude.
  • Assembled and organized food orders efficiently, ensuring all items matched the receipt and met quality standards.
  • Handed out completed orders promptly to customers at both the front counter and drive-thru, contributing to fast and accurate service.
  • Expedited orders by coordinating with kitchen staff to ensure smooth workflow and minimal wait times.
  • Resolved customer issues calmly and effectively, ensuring satisfaction and maintaining a positive dining experience.
  • Maintained cleanliness and organization in the work area, supporting team productivity and health standards.

Cashier

Dollarama
01.2022 - 04.2023
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, providing excellent service and support.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Handled cash, credit, and debit transactions with attention to detail and security protocols.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

THISTLETOWN COLLIGATE INSTITUE
Toronto, ON

Skills

  • Customer service standards
  • International customer service
  • Healthcare customer service
  • Customer service and support
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

French
Professional Working
Somali
Native or Bilingual

Timeline

Customer Service

Hamdi Restaurant
05.2023 - 11.2024

Cashier

Dollarama
01.2022 - 04.2023

THISTLETOWN COLLIGATE INSTITUE
Ahmed Ahmed