Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

AHMED ABdurhaman

Ottawa,Ontario

Summary

Motivated and dependable individual with a strong work ethic and excellent communication skills. Seeking full-time employment in the retail, grocery, or warehouse sector. Enjoys working with people, loves meeting new individuals, and thrives in roles that involve customer interaction and teamwork. Proven ability to provide outstanding service, contribute to team success, and stay organized in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Customer Service Associate

Shoppers Drug Mart
01.2023
  • Assisted customers in product selection, enhancing satisfaction and boosting sales.
  • Operated cash register efficiently, ensuring accurate transaction processing.
  • Supported pharmacy staff by addressing customer inquiries, improving service quality.
  • Maintained organized retail areas, contributing to a pleasant shopping environment.

Warehouse Associate

Amazon Warehouse
06.2023 - Current
  • Efficiently lift and move items, ensuring safety and timely order fulfillment.
  • Operate pallet jacks, manage inventory systems, and meet shipping deadlines.
  • Label orders accurately, handle multiple tasks, and maintain fast-paced workflow.
  • Streamlined inventory management processes, enhancing order accuracy and ensuring timely shipments for increased customer satisfaction.

Customer Service Associate

Farm Boy
01.2022 - 01.2023
  • Ensured accurate transactions and stock rotation, enhancing store efficiency and customer satisfaction.
  • Maintained fresh displays, improving product appeal and driving repeat business.
  • Provided exceptional service, fostering a welcoming environment and boosting customer loyalty.

Customer Service Representative

Grocery Store
01.2021 - 01.2022
  • Delivered exceptional customer service, enhancing satisfaction and loyalty.
  • Facilitated seamless checkout experiences by efficiently operating POS systems.
  • Addressed product inquiries, improving customer knowledge and decision-making.
  • Maintained store organization, ensuring a clean and inviting shopping environment.

Sales Associate

Juice Store
01.2020 - 01.2022
  • Advised customers on juice selections, boosting sales and enhancing customer satisfaction.
  • Processed payments swiftly, ensuring efficient transactions and customer convenience.
  • Maintained cleanliness, adhering to safety standards and promoting a healthy environment.
  • Collaborated with team to achieve high customer satisfaction and operational efficiency.

Sales Associate

Clothing Store
01.2017 - 01.2018
  • Guided customers in product selection, enhancing satisfaction and driving repeat visits.
  • Organized displays and managed stock, ensuring seamless shopping experiences.
  • Resolved customer inquiries efficiently, improving service quality and customer trust.

Education

High School Diploma - undefined

Woodroffe High School
Ottawa, ON
01.2025

Skills

  • Bilingual: English & Afar, Communication (Skillful), Attention to detail, Active listening, Adaptable, POS system experience, Warehouse safety (Experienced), Problem solving, Time management, Customer engagement, Customer retention, Customer service, Adaptability, Critical thinking

Languages

English (Novice), Afar (Native)

Timeline

Warehouse Associate

Amazon Warehouse
06.2023 - Current

Customer Service Associate

Shoppers Drug Mart
01.2023

Customer Service Associate

Farm Boy
01.2022 - 01.2023

Customer Service Representative

Grocery Store
01.2021 - 01.2022

Sales Associate

Juice Store
01.2020 - 01.2022

Sales Associate

Clothing Store
01.2017 - 01.2018

High School Diploma - undefined

Woodroffe High School

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AHMED ABdurhaman