Ahmed Abdul Aziz
Hamilton,ON
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Property Manager
Self-employeed
Remote
08.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
CSA/Driver Examiner
Serco Global Services
Burlington, ON
10.2022 - 10.2024
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
General Manager / Technician
Mobicity
Oakville, ON
06.2018 - 09.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maintained a clean and organized workspace, leading to increased efficiency and productivity.
- Implemented preventive maintenance measures for common cell phone issues, reducing repair frequency for clients.
- Assisted customers in setting up new devices and transferring data from old devices, providing seamless transitions between products.
- Established strong relationships with vendors for quicker access to specialized tools or unique replacement parts.
- Trained new employees on repair techniques and best practices, fostering a knowledgeable work environment.
Education
Diploma - Marketing
Sheridan College
Mississauga, ON04.2018
Higher Diploma - Business
Edexcel
Dubai, UAE01.2011
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Staff management
- Administrative support
- Financial budgeting and reporting
- Business administration
- Customer relations
- Data entry
- Critical thinking
- Client relations
- Relationship building
- Decision-making
- Microsoft office
- Administrative leadership
- Creative and adaptable
- Sales and marketing
- Operations management
Languages
English
Full Professional
Arabic
Professional Working
Urdu
Professional Working
Balochi
Native or Bilingual
Timeline
Property Manager
Self-employeed
08.2024 - Current
CSA/Driver Examiner
Serco Global Services
10.2022 - 10.2024
General Manager / Technician
Mobicity
06.2018 - 09.2022
Diploma - Marketing
Sheridan College
Higher Diploma - Business
Edexcel