Ahmed Abdo
Thornhill,Canada
Summary
Seeking a career in an organization, with a challenging environment, where I can add value from day one, I believe I only need a brief period of adjustment to the learning curve. I have a good strategic vision, keen to learn and achieve my goals, I am looking for an excellent career path that will add to me more experience and put me to the ladder to success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Valet Parking Attendant
Medcan Health Management
Toronto, Canada
05.2024 - Current
- Welcomed clinic clients in a professional and courteous manner.
- Safely parked and retrieved vehicles with efficiency and care.
- Assisted clients with directions and support when needed.
- Ensured smooth traffic flow and organized parking operations.
- Maintained a professional appearance and excellent customer service.
- Handled client vehicles and keys responsibly, earning trust and reliability.
Valet Driver
Hilton Hotel
Toronto, Canada
12.2019 - 05.2024
- Greeted hotel guests warmly, creating a positive first impression.
- Safely parked and retrieved guest vehicles with speed and care.
- Assisted guests with luggage and provided directions when needed.
- Delivered professional customer service, ensuring guest satisfaction.
- Managed parking area to maintain smooth traffic flow and safety.
- Handled guest vehicles and keys with responsibility and discretion.
- Worked efficiently under pressure during peak check-in and event hours.
- Collaborated with hotel staff to provide seamless guest experiences.
Store Manager
I Custom (Custom T-shirt store)
San Jose, USA
12.2016 - 05.2019
- Managed daily store operations, including staff supervision, inventory control, and customer service.
- Assisted clients in designing and customizing t-shirts, ensuring high-quality and creative outcomes.
- Trained and motivated team members to achieve sales targets and deliver excellent service.
- Handled cash, POS systems, and daily sales reports with accuracy and accountability.
- Built strong customer relationships by providing personalized recommendations and support.
- Oversaw stock levels, supplier orders, and merchandising to maximize sales opportunities.
- Ensured store maintained a clean, organized, and welcoming environment.
Sales consultant
STC Saudi telecom
Riyadh, Saudi Arabia
12.2010 - 08.2016
- Provided tailored telecom solutions to clients, ensuring their needs were met with suitable STC products and services.
- Achieved and exceeded monthly sales targets through effective communication and persuasive selling skills.
- Delivered professional customer service, handling inquiries, complaints, and technical support with efficiency.
- Assisted clients in selecting mobile plans, internet packages, and value-added services to maximize satisfaction.
- Maintained up-to-date knowledge of STC products, promotions, and market trends to provide accurate recommendations.
- Built long-term client relationships, increasing customer retention and loyalty.
- Prepared sales reports and updated CRM systems to track performance and customer interactions.
Marketing Specialist
T-Mobile
California, USA
09.2009 - 07.2010
- Developed and executed marketing campaigns to promote T-Mobile products and services.
- Conducted market research and competitor analysis to identify new opportunities.
- Supported digital marketing initiatives, including social media, email campaigns, and online advertising.
- Coordinated in-store promotions and events to increase brand visibility and sales.
- Analyzed campaign performance and prepared reports with insights and recommendations.
- Collaborated with sales teams to align marketing strategies with business goals.
- Built strong relationships with customers by delivering engaging brand experiences.
- Ensured all marketing materials and communications followed T-Mobile brand guidelines.
Sales area manager
Sinai international for marble and granite
Giza, Egypt
08.2004 - 05.2009
- Managed sales operations across assigned territories, achieving and exceeding monthly and annual targets.
- Built and maintained strong relationships with key clients, contractors, and distributors.
- Developed business opportunities in the marble and granite sector by identifying new markets and potential partners.
- Negotiated contracts, pricing, and project terms to maximize profitability and customer satisfaction.
- Supervised and supported sales teams to ensure consistent performance and goal achievement.
- Conducted market analysis and competitor research to guide strategic sales decisions.
- Coordinated with production and logistics teams to ensure timely delivery of products.
- Represented the company at trade shows, exhibitions, and client meetings to promote brand presence.
Education
Business Administration - Certificate
Ohlone College
Fremont, CA06.2010
B.A - Drama And Criticism
Academy of Arts
Cairo, EG06.2004
Skills
- Sales & Marketing: Sales Targets, Closing Deals, Prospecting, Negotiation, Client Relations, Marketing Strategy
- Customer Service: Customer Care, Problem Solving, Positive Attitude, Multicultural Communication
- Technical & Digital: Graphic Design, Social Media Management, Internet Research, Microsoft Office
- Leadership & Management: Team Leadership, Staff Training, Key & Resource Management, Reliability, Adaptable & Quick Learner
- Other Skills: Valet Parking, Bilingual (English & Arabic)
Certification
Driver's License, Ontario driver license
Affiliations
- Graphic design and creative projects.
- Sports and outdoor activities.
- Watching movies and exploring different cultures.
- Reading and continuous learning.
- Skill development and personal growth
Accomplishments
- Graduated top of my class, demonstrating academic excellence.
- Appointed by the Egyptian Ministry of Culture as a Film Censor, overseeing artistic works.
- Awarded Best Sales Consultant at STC (Saudi Telecom Company) for outstanding performance.
- Fulbright Scholarship recipient for Business Studies in the United States.
- Managed a retail store consistently rated 5 stars on Google and social media, with no customer complaints received.
- Led a team of employees, achieving consistent sales targets and high customer satisfaction.
- Implemented marketing initiatives that boosted store visibility and client engagement.
- Consistently exceeded sales goals, demonstrating strong business acumen.
Languages
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
Valet Parking Attendant
Medcan Health Management
05.2024 - Current
Valet Driver
Hilton Hotel
12.2019 - 05.2024
Store Manager
I Custom (Custom T-shirt store)
12.2016 - 05.2019
Sales consultant
STC Saudi telecom
12.2010 - 08.2016
Marketing Specialist
T-Mobile
09.2009 - 07.2010
Sales area manager
Sinai international for marble and granite
08.2004 - 05.2009
Business Administration - Certificate
Ohlone College
B.A - Drama And Criticism
Academy of Arts