Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Languages
References
Timeline
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Ahmed Abdo

Thornhill,Canada

Summary

Seeking a career in an organization, with a challenging environment, where I can add value from day one, I believe I only need a brief period of adjustment to the learning curve. I have a good strategic vision, keen to learn and achieve my goals, I am looking for an excellent career path that will add to me more experience and put me to the ladder to success.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Valet Parking Attendant

Medcan Health Management
Toronto, Canada
05.2024 - Current
  • Welcomed clinic clients in a professional and courteous manner.
  • Safely parked and retrieved vehicles with efficiency and care.
  • Assisted clients with directions and support when needed.
  • Ensured smooth traffic flow and organized parking operations.
  • Maintained a professional appearance and excellent customer service.
  • Handled client vehicles and keys responsibly, earning trust and reliability.

Valet Driver

Hilton Hotel
Toronto, Canada
12.2019 - 05.2024
  • Greeted hotel guests warmly, creating a positive first impression.
  • Safely parked and retrieved guest vehicles with speed and care.
  • Assisted guests with luggage and provided directions when needed.
  • Delivered professional customer service, ensuring guest satisfaction.
  • Managed parking area to maintain smooth traffic flow and safety.
  • Handled guest vehicles and keys with responsibility and discretion.
  • Worked efficiently under pressure during peak check-in and event hours.
  • Collaborated with hotel staff to provide seamless guest experiences.

Store Manager

I Custom (Custom T-shirt store)
San Jose, USA
12.2016 - 05.2019
  • Managed daily store operations, including staff supervision, inventory control, and customer service.
  • Assisted clients in designing and customizing t-shirts, ensuring high-quality and creative outcomes.
  • Trained and motivated team members to achieve sales targets and deliver excellent service.
  • Handled cash, POS systems, and daily sales reports with accuracy and accountability.
  • Built strong customer relationships by providing personalized recommendations and support.
  • Oversaw stock levels, supplier orders, and merchandising to maximize sales opportunities.
  • Ensured store maintained a clean, organized, and welcoming environment.

Sales consultant

STC Saudi telecom
Riyadh, Saudi Arabia
12.2010 - 08.2016
  • Provided tailored telecom solutions to clients, ensuring their needs were met with suitable STC products and services.
  • Achieved and exceeded monthly sales targets through effective communication and persuasive selling skills.
  • Delivered professional customer service, handling inquiries, complaints, and technical support with efficiency.
  • Assisted clients in selecting mobile plans, internet packages, and value-added services to maximize satisfaction.
  • Maintained up-to-date knowledge of STC products, promotions, and market trends to provide accurate recommendations.
  • Built long-term client relationships, increasing customer retention and loyalty.
  • Prepared sales reports and updated CRM systems to track performance and customer interactions.

Marketing Specialist

T-Mobile
California, USA
09.2009 - 07.2010
  • Developed and executed marketing campaigns to promote T-Mobile products and services.
  • Conducted market research and competitor analysis to identify new opportunities.
  • Supported digital marketing initiatives, including social media, email campaigns, and online advertising.
  • Coordinated in-store promotions and events to increase brand visibility and sales.
  • Analyzed campaign performance and prepared reports with insights and recommendations.
  • Collaborated with sales teams to align marketing strategies with business goals.
  • Built strong relationships with customers by delivering engaging brand experiences.
  • Ensured all marketing materials and communications followed T-Mobile brand guidelines.

Sales area manager

Sinai international for marble and granite
Giza, Egypt
08.2004 - 05.2009
  • Managed sales operations across assigned territories, achieving and exceeding monthly and annual targets.
  • Built and maintained strong relationships with key clients, contractors, and distributors.
  • Developed business opportunities in the marble and granite sector by identifying new markets and potential partners.
  • Negotiated contracts, pricing, and project terms to maximize profitability and customer satisfaction.
  • Supervised and supported sales teams to ensure consistent performance and goal achievement.
  • Conducted market analysis and competitor research to guide strategic sales decisions.
  • Coordinated with production and logistics teams to ensure timely delivery of products.
  • Represented the company at trade shows, exhibitions, and client meetings to promote brand presence.

Education

Business Administration - Certificate

Ohlone College
Fremont, CA
06.2010

B.A - Drama And Criticism

Academy of Arts
Cairo, EG
06.2004

Skills

  • Sales & Marketing: Sales Targets, Closing Deals, Prospecting, Negotiation, Client Relations, Marketing Strategy
  • Customer Service: Customer Care, Problem Solving, Positive Attitude, Multicultural Communication
  • Technical & Digital: Graphic Design, Social Media Management, Internet Research, Microsoft Office
  • Leadership & Management: Team Leadership, Staff Training, Key & Resource Management, Reliability, Adaptable & Quick Learner
  • Other Skills: Valet Parking, Bilingual (English & Arabic)

Certification

Driver's License, Ontario driver license

Affiliations

  • Graphic design and creative projects.
  • Sports and outdoor activities.
  • Watching movies and exploring different cultures.
  • Reading and continuous learning.
  • Skill development and personal growth

Accomplishments

  • Graduated top of my class, demonstrating academic excellence.
  • Appointed by the Egyptian Ministry of Culture as a Film Censor, overseeing artistic works.
  • Awarded Best Sales Consultant at STC (Saudi Telecom Company) for outstanding performance.
  • Fulbright Scholarship recipient for Business Studies in the United States.
  • Managed a retail store consistently rated 5 stars on Google and social media, with no customer complaints received.
  • Led a team of employees, achieving consistent sales targets and high customer satisfaction.
  • Implemented marketing initiatives that boosted store visibility and client engagement.
  • Consistently exceeded sales goals, demonstrating strong business acumen.

Languages

Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Valet Parking Attendant

Medcan Health Management
05.2024 - Current

Valet Driver

Hilton Hotel
12.2019 - 05.2024

Store Manager

I Custom (Custom T-shirt store)
12.2016 - 05.2019

Sales consultant

STC Saudi telecom
12.2010 - 08.2016

Marketing Specialist

T-Mobile
09.2009 - 07.2010

Sales area manager

Sinai international for marble and granite
08.2004 - 05.2009

Business Administration - Certificate

Ohlone College

B.A - Drama And Criticism

Academy of Arts
Ahmed Abdo